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Vincents Jewelers

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Business Details

27

years

in Business

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

SunClosed

General Info:
 All of Or Customers Recieve the Same Courtesy, Respect, and Professionalism whether they are Buying, Selling, Trading, Reparing, Or Appraising 
Services/Products:
 Full Service Professional Jeweler
Brands:
diamonds, estates, gold, silver, tag heuer
Payment method:
all major credit cards, discover, master card, visa
Languages:
Spanish
Accreditation:

GIA & EGL Certified Diamonds

Categories:
Diamond Buyers, Watches, Jewelers, Jewelry Buyers, Jewelry Repairing, Jewelry Appraisers, Jewelry Designers, Gold, Silver & Platinum Buyers & Dealers, Diamonds
Other Information:

Parking: Lot

Bike Parking: Yes

Wheelchair Accessible: Yes

By Appointment Only: No

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Reviews

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LA150

Posted: 6/6/2012

Provided by Citysearch - 
Overall
RESPONSE to ""AstoldbyEva"", as this is

RESPONSE to ""AstoldbyEva"", as this is the only way to respond. I sent Eva a direct response first. I exlplained that I can still take care of thie item for her. She has not replied, or come in as she stated ""This review stands until I see Leo on June 2."" I do have to ask, why even post a incomplete review, why not wait until the process is complete with the business. I discussed the ring on the phone before she came in (Spoke with her via phone, May 30 10:55am, as indicated in my log book), and I did give her the $23,00 to $26,000+ range (A range I still feel I can get for her). I indicated she needed to come and talk to me directly, as a tiffany ring like hers has more options, especially since she had the tiffany paperwork for the diamonds. We discussed that a cash buy out was not a good alternative as it would yield her much less, but that I could execute the other options mentioned with in a week or two.. . . again indicated that I needed to look at her ring personally. We even discussed my schedule. When she came in, she did not mention to Charlie that She and I had spoke on the phone, as he could have looked at my notes in my log book. The breakdown for each diamond is listed in my log book from Our Phone conversation with a target base price for the diamonds only, as she did not know the weight of the platinum mounting when we spoke on the phone. I am glad that Charlie was pleasant and personable, I am also glad that he estimated the 3.58 carat total weight three round diamond ring at 3.51 carat total weight before the paperwork was presented. Any professional in the industry would love to be that accurate by measuring 3 mounted diamonds. She let Charlie know at the end of her visit that she spoke with me on the phone. She also acknowledged that the prices we discussed on the phone were not a cash out buy price, but an amount I could get her utilizing one of the options at my disposal. She also acknowledged that we agreed that I needed to personally handle this item for her. Leo Anglo

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VJEWELERS

Posted: 8/14/2010

Provided by Citysearch - 
Overall
MESSAGE FROM VINCENT'S JEWELERS

I am always open to discuss any situation with any customer, you can call me directly anytime

Leo Anglo

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VCLLJA

Posted: 5/22/2010

Provided by Citysearch - 
Overall
Regarding Poor Service/Review by Speakthetruth888

I am the general manager of Vincent's Jewelers, I pride myself in the service we provide and the professionalism. I usually personally handle all items that have diamonds in them, as I am the main buyer for the store. speakthetruth888 came in on my day off. But I am not hiding behiind this fact. I will address the ""rudness"" with the employee, if true, it is unacceptable. As far as numbers, regretfully an appraisal means nothing, I can show you appriasals on homes done 2+ years ago, that the home can't sell for 1/2 the amount today. Jewery is no different. I have attempted to contact her directly, and will address the details with her first. If I don't hear from her, I will post the details here.

ADDED:
I HAVE NOT HEARD BACK FROM THIS INDIVIDUAL: She brought in a 3 Marquise diamond ring set in 14k yellow gold that was I1 or lower in clarity. The other items she mentioned were gold filled items. We don't buy gold filled items. A 3 marquise diamond band is not in high demand nor are low quliaty marquise diamonds. The price offered reflects this. This was explained in detail, but she simply did not like the current environment for her type of jewelry.

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Vincents Jewelers

11733 Olive BlvdSaint LouisMO 63141

(314) 828-2350

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Vincents Jewelers

11733 Olive BlvdSaint LouisMO 63141

(314) 828-2350

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