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South County Cyclery

CLOSED NOW

Today10:00 am - 7:00 pm

Tomorrow10:00 am - 7:00 pm

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Business Details

Hours:

Regular Hours

Mon - Fri10:00 am - 7:00 pm

Sat9:00 am - 5:00 pm

SunClosed

Brands:
Bontrager
Payment method:
mastercard, amex, discover, visa
Categories:
Bicycle Repair, Bicycle Shops, Bicycles-Wholesale & Manufacturers, Exercise & Fitness Equipment, Sporting Goods

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12/06/2009
My New LBS!!!

I just visited the store the day after Thanksgiving this year because I had a sudden urge for a new bike. Went there and rode just about everything in the showroom. If they didn't have the bike on the floor, Mike (the sales rep) ran to the storeroom, put one together and I rode that. Awesome service!!! I chose a bike that they didn't have in stock (color), but they got it for me within 3 days because I wanted to ride... view more

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10/14/2008
Excellent customer service

I just got back into cycling after a couple year break from the sport. The guys at South County cyclery were awesome at getting me a bike that worked well with me and my budget. The guys at the shop were awesome! They listened to what I wanted to do and didnt pressure me into buying something I didn't need. I ended up purchasing a Giant road bike from them. They had a great selection of accesories as well. I purchase... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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07/13/2008
Poor Service - Bike Shop

This is my third try with the new management. The service just gets worse. I'm done.\r They are never done on time, parts have to be ordered, and never are, call backs do not come. \r They are willing to spend tons of time on the phone with you explaining why they can't do what they say they could do when you dropped your bike off. \r \r Get it together or go away.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
03/18/2007
Service not any better since new management

I went into South County Cyclery expecting better service than before since there is a under new management sign. I didn't get it. I really wanted a bike that they had showing on the floor and it was the only one in the store at the time. Since it was the only one of that model, the owner said I would have to wait for the store to order another bike of the same model before I could purchase it. Why didn't they just g... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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South County Cyclery

9985 Lin Ferry DrSaint LouisMO 63123

(314) 843-5586

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South County Cyclery

9985 Lin Ferry DrSaint LouisMO 63123

(314) 843-5586

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