Yesterday, I had an experience that reminded me that customer service is not completely dead. I was looking for a certain computer accessory. I called Radio Shack on Lindell Blvd and spoke to a very helpful and knowledgeable employee named Sandra who advised me of the product's availability. Upon arriving at the store, I found the people there friendly and courteous. Sandra quickly located my product and even helped me evaluate it for my needs. I thought she displayed great customer service. Great job!