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Provider Plus Inc

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Business Details



in Business

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General Info:
Operational for more than 10 years, Provider Plus is one of the largest medical equipment showrooms in St. Louis area. It serves retail customers, hospitals, developmental centers, nursing homes, pharmacies and physicians. Provider Plus offers augmentative communication devices, beds and support surfaces and rehabilitation equipment. It also provides anterior chest supports, custom-molded seating, headrests, lateral supports, pelvic positioning components, pressure relieving seat cushions and positioning back inserts. It is an approved provider for various major insurance companies, including Medicare, Advantra, Group Health Plan, Mercy Health Plans, Blue Cross, Medicaid and Healthcare USA. Provider Plus has a location in St. Louis.
Extra Phones:

Fax Number: (314) 963-6801

TollFree: (800) 976-9322

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Posted: 4/7/2016


When Kathy Serafin was alive and ran this company it was good. She passed away and the brothers took over and the company fell on their face. They even tried to sell out. Worst customer service, worst President and Vice-President, worst crippled up employees that work there. DO NOT use this company!! Sales Reps that are in the office more than in the Doctor's offices. It is a shame that the best employees left when Kathy died.


Posted: 12/29/2015


Cheeted me and lied! Gave me a cheep cpap when I requested a model with more monitoring. They lied and said insurance would only cover cheap one. Now I have to buy another out of pocket or do anual sleep studies due to lack of monitoring features all other manufacturers have. Over charged for cheep machine.


Posted: 7/27/2015


Worst customer service ever. They charge triple what you pay online. Do NOT go here.


Posted: 7/3/2014


This place has consistently bad service. It's unbelievable. Every single time I call I have to leave a message. No one ever calls me back. Not once. How do they stay in business?


Posted: 2/7/2014

Happy Client!

Kathy from Provider Plus is absolutely fabulous. she is on tip of everything for my g tube fed baby. Thank you Provider Plus!


Posted: 3/19/2013


Do not do business with this company. Their salesmen are inexperienced, particularly dealing with children and young adults in sizing needs. You'll be misquoted a price for a product and never receive an invoice or breakdown for what your anticipated costs should be before you get the product. It will take forever to get what you ordered and when you finally get a bill for your portion, after insurance, about two months later, WATCH OUT, they will charge you twice as much as what you should owe. Even when they admit they made a mistake after several months of arguing, they still play a fast numbers game, like used car salesmen (sorry). Would like to give them no stars but that wasn't an option.

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Provider Plus Inc

7748 Watson RdSaint LouisMO 63119

(314) 961-8500

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Provider Plus Inc

7748 Watson RdSaint LouisMO 63119

(314) 961-8500

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