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Missouri American Water

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Business Details



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General Info:
One of the first water treatment and distribution systems west of the Mississippi River was developed by Missouri American Water s predecessors in St. Joseph, Mo. The company has been providing drinking water to Missouri residents since the late 1880s. It provides water and wastewater services to approximately 440,000 water customers in 109 municipalities across the state that rely on the company for service to homes, businesses and industries. Missouri American Water operates under rules and regulations established by the United States Environmental Protection Agency and the Missouri Department of Natural Resources. Missouri American Water is a wholly owned subsidiary of American Water, a company that provides drinking water and other services to more than 18 million customers in 29 states and 3 Canadian provinces.
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water co cant come to fix water main in street

Suppossed to be here early morning, 4 pm not here, ruined everything, should pay for damage too.

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Worst Company Ever. Unfair practices all the way around, very unresponsive to customers. And don't even try complaining to the Missouri Public Service Commission. They won't help you either. I would recommend not doing business with Missouri-America Water, but oh wait, if you live here you don't have a choice.

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Wish I had an option for another water company. Their customer service is horrible! After being told I had to have a new meter installed I was given a two hour window. 45 min after the time I was still waiting. Called and was told they should be here within a half hour but they had no clue! Asked to speak to a manager and I was not allowed to! In this day and age of computers, cell phones and GPS is there any excuse for this kind of customer service?

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terrible customer service

I went through so much trouble to get water service established in my new home I purchase this home in august of 2011 and was not able to get water service established in the home until june of 2012 they continually put me off for the date of installation and turn on and requested so much documentation from me that it was like going to court to get all the rightdocumentation together. they needed everything but a blood sample and dna test and all I was trying to do was establish an acc...view moreount so I can have water in my home never had water with missouri american water before and would not recommend using them if you don't have to worst possible company to deal with as far as utilities go. never seen a company that didn't wanna setup an account and take my money beforeview less

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Missouri American Water

727 Craig RdSaint LouisMO 63141

(866) 430-0820

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Missouri American Water

727 Craig RdSaint LouisMO 63141

(866) 430-0820

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