Simply put, I have a petting zoo--dogs, cats and a guinea pig. Simply put again, I adore them all. With all of them, I need a veterinarian who can work with me on scheduling and cost and still talk to me like I'm a human being. A clinic that provides as stress less an environment for my cats that are already whigged out from a car ride. I need technicians who aren't afraid to show me how to do things and will even let me help a little (I don't mind being the bad guy). I need receptionists who recognize me and see me as a valued pet owner, not just a valued customer. I also need a place that will recognize occasionally I need something just a little different than what they offer and will support my decision to seek care elsewhere. Heck, they even call to make sure everything is okay! This is why I choose KAH.