Express Employment Professionals

Brooke Miller

632 North Central Ave • Eureka, MO 63025 • (314) 255-7434

Objective

To work as a Human Resources Generalist as relating to employment, benefits, recruitment, selection, records, employee recognition programs, employee relations, employee development, and classification of compensation methods and any student related activities which help to improve and facilitate the internal and external structure of the given company or task at hand. To assist with the development and implementation of personnel policies, procedures, and practices. To have FUN!!!

Employment

Farmers Insurance Agent 2007-2011- Miller Insurance agency owner Eureka, MO 63025

Staffing development and recruitment, data and customer needs analysis, direct and indirect marketing programs, Creation of job training, and procedure manuals along with making sure rules and regulation manuals were up to date, maintaining budget, and handling of customer’s money on a daily basis along with creating and maintaining agency budgets and benefit programs, monthly payroll and employee recognition programs and bonus programs. HRIS Systems management experience.

34% Agency Growth-2008-2009 , 68% Agency Growth 2009-2011, Recipient of Silver Level Century Life Award and Farmers Production Count Award for 2007, 2008, 2009 &, 2010

2006-2007- Nationwide Insurance- Agency Producer- Ellisville, MO

2005-2006- American Family Insurance- Customer Service Representative

2003-2005- Kirkwood-Webster Groves YMCA- Program Director- Aquatics

In charge of overall aquatics programs and certifications for all staff related to the aquatics department, In charge of staffing and recruitment, job training and certification, payroll, scheduling of all programs related to aquatics and staff times of arrival to work, and budget allocation for non-profit organizations for predicted future expenses, revenue, etc… for projected year.

2002-2003- American Disability Association- Information Specialist- Worked on grants and improving and supporting ADA laws and systems for people with disabilities

Education

Bachelor of Human Resources and Public Relations 1998-2002 Western Illinois University- Macomb, Illinois

NCAA Division 1- Swimmer and All- Academic Team 1998-2002

Masters of Communication & Human Resources 2002-2003 University of Missouri Columbia, MO