My initial service call went smoothly, technician diagnosed the problem, ordered part & set another appointment. A week later a 2nd repairman came & installed the part, I had to ask him if the water dispenser was now working, he checked with my prompting. Several hours later an error message came up on my refrigerator. I immediately called and was told by call center I could not make an appointment since the system had not been updated. Next morning at 0800 I call again and spent over 50 minutes trying to get an appointment that fit into my schedule. A third repairman came out and immediately saw that a portion of the electrical board that was replaced had not been plugged in. Four to five days later my refrigerator is not functioning properly, (initial compliant).First repairman came out again this week and identified that the door was 'off' thus refrigerator did not recognize that door was closed. He repaired it, for now. First negative experience with this company.
900 N 1st StEast Saint Louis, IL 62201
From Business: we just updated our listing so check it out! We carry all kinds of products for around the house, around the farm, for your pets, on the job site, and the industria…
This place is unbelievable, the plant selection is amazing and the quality of everything runs right up against a nursery. I bought two dogwoods today, they were the best looking ones I have come across in the last two weeks. It is hard to believe this kind of quality is in the parking lot of a hardware store, but I guarantee you they are worth the drive. I also purchased a couple of pots from the inside and two bags of soil, that someone quickly came out and loaded for me. This is what I remeber back when my dad took me to the hardware store, good ole fashion customer service.
The service man was very professional and ID'd the problem quickly. Had to order the part needed, which arrived on my doorstep, soon thereafter. Repair went quickly and the equipment is back in good running condition. This is a Schwinn excercycle and the cost of the service warranty was well worth it.