I just got my haircut this week and was told by James about the bad experience he had with some of the Groupon customers. He precceded to tell me of these women coming in saying things ike,"I'll take your card, but I could never afford to come back", "I use Suave in my hair, so save your spiel",and "I just want what is on the Groupon, don't try and sell me anything else". He went on to say some of them don't even leave gratuity which is etiquette 101! The woman below is clearly upset about being charged for a blow-dry. It baffles me that she would not talk to James when she came in. Why would she come in if her daughters hair was butchered? I find it disheartening that the private owners who bring alot of tax dollars to St. Louis get beat up because someone is to cheap to pay alittle extra to support their business'. I know that james is involved in about 200 different charities and has rescued OVER 100 dogs from being euthanized. He is very fair when approached with respect. I am a huge fan of the salon and i always get a good cut (except once when he forgot my sideburns-so what). I asked him how many people come in and out of the door a month and I was shocked to hear over 2000! He must be doing something right, he is looking at expanding for the fifth time! Ladies....lighten up, insist on talking to James if there is a issue. I hated hearing these stories coming out of his mouth and I want to remind people that there are two sides to every story, and then the truth.
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So it used to take me FOREVER to style my hair after I showered. I would have to put product in, blow dry it for a ridiculously long time, more product, flat iron the heck out of it, more product, etc. It was a long process to try and straighten my hair and reduce the frizziness. Well, I have been a long time client of Preston Salon. I told the stylist I wanted to chop my hair off because of the length of time it takes me to style it. I rarely did my hair. I always just threw it up. Steven (owner) convinced me to try a new process he has that told me would drastically reduce the amount of time it took me to fix my hair. It is the Keratin Process. A week later, I was scheduled and ready to go. Angela is the one who did the treatment on my hair. People's hair is made of Keratin and the process simply puts Keratin back in your hair. Anyway, the first time I washed my hair, I began to blow dry it. Not even kidding, it took 5 minutes to blow dry! I did not need any product, I did not need to flat iron my hair, I could even leave it damp and it stayed styled! Since then, I have not worn my hair up! I fix my hair all the time and receive tons of compliments on how soft, shiny, and not frizzy my hair is! This is a revolutionary hair process and I HIGHLY recommend it if it takes you a long time to do your hair! It is the best thing I have ever done for my hair and love every minute of it.
I'm a real stickler for good manners and customer service and was pleasantly suprised when I popped in to Hartman Jewelers a few weeks back. These guys are so nice and the owner, John Hartman, seems to really know his onions. Apparantly he's been in the business for 20years, spending half that time @ a wholesaler and half @ Huffords. I was an occasional customer of Nowaks, the previous owner, and was curious to see what Hartman Jewelers was like now. They've spruced it up and carry a lot more modern looking jewelry, which is nice. I'm a sucker for white gold, which I think they carry a lot more of now. After I found out that they buy gold (AT MUCH better prices that the other guys! Be careful where you go and compare your prices before you go in! ) and that you can apply the $ you get to a new purchase, I treated myself to the most gorgeous string of mocha colored pearls. I've never seen anything like them - all my girlfriends ask where I got them...I'm tempted not to tell! Anyway, I'm about as picky as you can get and I was really impressed their newer stock, how knowledgeable the owner was and how nice everyone in the place was. And I dont think it was my imagination, but their prices seemed a lot more reasonable than some of the big guys in town. Nice people. Next time you're going to Dierburgs in Warson Woods, pop next door to check them out