I'm a woman, so what...skip to the end if u don't want to hear my yammering.... I can't express the anxiety of getting more in debt felt to me after finding out my credit wasn't anywhere near where I thought it was. “All the work I put into to it over the years, didn't amount up to anything;” one salesman quoted. How humiliating & what a bubble burst. With all the other problems that come w/ life (you know the kind coming up all @ once). Buying a car was suppose to be 3 months down the road, saving a good down payment w/ a decent or low APR rate. I came across Jimmy Your Credit Repairman and thought; Hmm??? I was expecting a dealer (you know the kind to sell you, then the sale's over kind of thing when you need the customer service their true come out). Low and behold I found Jimmy's Italian smile sitting across from me, making me feel comfortable. Not pushing the sale on me, really trying to help w/ finding what worked for me. After this (here comes the true colors) Jimmy continued to help beyond the call of financing in sales advising how to build my credit (lowering APR rate) the right, easy, simple & most importantly the cheapest way. Would I go to Jimmy again?? YES of course in a heartbeat, when you find a good man you keep him, RIGHT..
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Bought a car on 6-10, got my emissions 10 days later and tried to register only to realize we had no title. When calling to find out where my title was they told me to call back when my salesman was working bc I guess he is the only one who can look info up. With working full time being in third trimester with a toddler at home finally called back on 6-27 and still no title. Lady stated that it went in mail that day as certified so should be there in couple days at most. Which meant I had to get to post office during open hours to pick up, I received the title and loan paperwork a few days later, leaving me with a week to register, only to go in license office again to find out the promised safety inspection wasnt with paperwork, had they not said it would come with a safety I could have had it done with emissions, when calling again they said if it wasnt sent it must have expired. The easy thing for them would have been to do a safety inspection before9re sending paperwork. Instead telling me to bring it up the next day...40 min away! We brought to our local place, they stated they will refund but its literally the last day. Im full time worker and this caused so much headache/stress/late for work that im downright angry.
I have always been hesitant to purchase from used car dealers as I have always went to the branded Chevrolet dealers to ensure I was getting a good reliable vehicle at a good price. I noticed all their positive feedback and thought I would try them. We had received better service from them than I have ever gotten from any car dealer ever. There was never any hidden strings or fine print!! Everything they say and offer they followed through with on our purchase. I was pleased with the price as It was low enough I didn't even have to negotiate or argue the price down. It was very reasonable price. Our truck we purchased had been the one we wanted but we were worried about the trade-in value our trade in vehicle. They gave us more than we expected and again It was more than fair!. There was never any stress or harassing comments to get us to buy anything. Any questions we had were answered without any hesitation or bs. They will be our first and last stop when we buy our next vehicle! We felt like the service was very personable to our needs and would buy another vehicle from them in a heartbeat! I would recommend them to anyone! Thank you Rockwood Motors for the A+ service!