We had an emergency in the middle of a Saturday night with our oldest dog. He was dying. I called the clinic to tell them we were on the way. The person on the phone was compassionate and very kind. She gave me directions to their location. Unfortunately, our dog passed away en route. They were willing to try to bring him back, but it was too late. They were very understanding the whole time that they gave us a room and all the time we needed to say goodbye. Then a few days later I received in the mail a card with a paw print of my beloved pet. It touched me more than I can say. I knew for sure then that they treated my baby with the respect and dignity that he deserved. I wish that they could have brought him back to me, but they did the next best thing and gave me something to remember him by for the rest of my life.
Webster is very proficient, but feels more like a factory than personal service. I took my pets here for years, but I want someone who knows my pets…
I have taken all of my animals to the Rock Road Animal Hospital for years. Dr. Cloud and staff are exceptional with animals, always have been - these are people that will get down on the floor with your animal, to inspect them during a visit, or just to rub their bellies. I've also boarded them. It's a very basic kennel, nothing fancy, but they don't charge a lot for it, so I feel like I'm getting what I pay for. I can't imaagine they would not give medication, that they most likely prescribed themselves, because a cat hissed at them. I am an owner of a "mean cat," and they certainly have techniques to provide my cat with excellent care. I would recommend them to anyone again and again!
I have been taking my dogs there for 16 years. My oldest is 16 and still doing great! I love them because not only are the good to my dogs but they treated my sister's dogs when she and her husband were out of town and their vet was also out of town. Her son called in a panic and Watson got them in and treated both dogs and only charged $40 for visit and meds! They also treated my neighbors cat under my bill and gave the multiple animal discount. I tell everyone it is the best vetrinary clinic in the world!!!!