No one was there up at the door to seat us. Tables were not cleaned and ready when they did come to seat us. Had to wait 45 minutes for our order. Food was cold. Waited for long time for refills. All the time we were waiting, we could hear all the help in the kitchen laughing and playing around. The waitress was very friendly. Other than the eggs being cold, the rest of the food was ok. After talking with friends about the experience they all had similar with slow service and the help laughing it up in the back. I will never go back to this Ihop. They need new management. Terrible experience.