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Woodbury Outfitters

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Business Details



in Business


Regular Hours

Extra Phones:

Phone: (740) 526-0551

Phone: (740) 526-0552

Phone: (740) 526-0553

Fax Number: (740) 526-0551

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Woodbury Outfitters LLC

Archery Equipment & Supplies

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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Ordered a wicked ridge x bow ( not in stock) and was told 2 or 3 days til delivery. A week later no one has called and it's now 1 day before bow season. I called to check on status and they said they would check and call me back. When I finally heard back from them they said the bow had been shipped to the cochocton store and that he had made the 4 hour drive to pick it up and bring it back. He said it would be ready by the time I got there. Unfortunately I couldn't make the trip that eve. Although I'm not 100% satisfied how things went, I applaud the effort they made to get my bow when they found the mistake. I buy 95% of my sporting goods from them and they have always been very accomadating.



I ordered several items on November 27, 2015: three bipods, a gun safe, and a fixed barrel spacer. I stayed up all night so that I could order these items, otherwise I would have gone to bed that evening.

I have only received the fixed barrel spacer, and it has been nearly 30 days since my order.

There is an abysmal lack of communication, and what little communication I have had has resulted in total misinformation. Numerous emails and phone calls have been placed. The five to six emails have gone completely unanswered. No response whatsoever to my emails that were sent approximately every four days.

I also attempted three phone calls. My first attempt, the representative did not have the information available and I had to wait for over 20 minutes on hold. I was told that everything had shipped to me already. I asked for a tracking number. When I checked the tracking number though, it was only for the fixed barrel spacer (which I had already received).

I called a second and third time. I was then told that the remaining items had not yet shipped ad might never shipped. The three bipods were possibly out of stock but that they were not sure when the items would be back in stock. Regarding the gun safe, the representative thought that there was an additional shipping cost that was not advertised. She said that someone from Woodbury should have called me about the extra shipping the day after the order, but that never happened. I was placed on hold another 15 minutes and had to hang up due to the wait time. My third attempt resulted in no information being obtained.


Only place worth going!

Woodbury Outfitters in St.C is the only place I'll ever go for archery, gun and ammo needs. There selection is second to none, and the prices are better than anyone around! They always have what I'm looking for or else they will go out of there way to get it in for me in a timely manner. Friendly and knowledgeable service, as well as a caring and family like atmosphere. Truly an outstanding place of business.


Woodbury Outfitters has a very poor return policy that at the time of my purchase was not posted in the store, not posted on line, not on the receipt...nothing. The employee that placed my special order was very nice however she never mentioned anything about return fees, restocking...nothing. When the ordered item was delivered to the store I was notified and returned to the store for pickup. The item was not as described and when I returned it, I was greeted nicely by the employees at check out and I presented my receipt. Another employee behind the counter quickly and with some scarcism indicated that " that's gonna cost you thirty percent ($34) to return it." I questioned the policy to no avail. I respectfully indicated that I would not return unless this was corrected.

I contacted the owner and after a lot of hot air from him, I was told that I would be offered a partial refund if and when the item that I ordered was sold to another customer.

Since some time has passed, I've called the store and asked if the item was in stock and I've been told I would have to order it (I'm guessing the one I returned has been sold?) and they will call me once it's in.

In the end, in my case, Woodbury Outfitters did not back this sale well at all. As for the staff, they are very helpfull at times and somewhat worthless, at best, at times.

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Woodbury Outfitters

47694 Reservoir RdSaint ClairsvilleOH 43950

(740) 526-0550

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Woodbury Outfitters

47694 Reservoir RdSaint ClairsvilleOH 43950

(740) 526-0550

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