The people that work there understand what customer service is all about! I have had to replace my sons phone 3 times because of various screen issues and they always greet you with a smile and follow through. I drive 30 minutes to go to the store because of the service you get at this store. I have a sprint store 5 minutes from my house and I will never go back to that store because of the service i received from them. Thank GOD for the GREAT CUSTOMER SERVICE AT THE STORE IN FAIRLAWN!!!!
The store manager Nicole and customer service rep crystal really took their time to work with me because I didn't have my receipt for an item that did not work. so they look up the day and time and my credit card number so that I could get an exchange. they did call the owner to get approval but as long as I could prove the purchase through credit card that allowed it to happen and it work with me thank you very much
You know you came to the right place when you enter the store. The friendly staff quickly greets you and tends to your every need. My experience was wonderful, as every question was answered to the utmost degree. I highly recommend this place as an outlet for all wireless, AND home needs!