As a life long animal lover, vegetarian and animal resuer, I had been utilizing another Pet Hospital for over 20 years. One of my rescued cats, after 12 happy and healthy years, has finally got very sick and can longer take care of itself- grooming could not contain his coat and he developed heavy mats and continued to mess on himself as he's lost all control. His weight plummeted to 7 pounds. With tearful goodbyes from the kids, I took to the business noted above. Prior to going, the call to make the appointment seemed to be a bit odd, with the employee noting the doctor on duty chooses what I understood to be a more ethical way of euthanasia - and more expensive. Fine. The Vet Tech on duty met me in the consultation room and asked me questions on ethics of euthanasia, noting again, that the doctor would prefer that more tests are done prior to moving forward, and did I want to discuss this with the Vet. I said No. 5 minutes later, the Vet comes in and tells me he's not in the habit of killing cats. He's arrogant, condescending and smug. When I tell him I've been rescuing animals for years he tells me he didn't know that. Why should he!!!???? I'm a paying customer looking to put my pet out of it's misery. It's not an easy choice. This Vet was incredibly rude, had zero people skills and freaked out when the half door was hit by my knee when I reached over to get the card of the vet. He said he'd call the police if I do that again. Appalling service. Appalling atmosphere. I have never been so insuted in my life. DON'T USE THIS VET. DON'T USE THIS VET.