Our son's Rag-Doll "Cup Cake" cat got unexpectedly ill with paralysis in her back legs. I rushed her to Del Paso Veterinary Clinic on Saturday 8/15/2015 since they opened at 8:00 a.m. and since they seen her and our pets before prior to moving to Davis. When I got her in the office, the staff did not greet us with a hello, would not wait on me while we were having a family emergency of life and death. I had to ask them to hurry to look at my son's cat right away! "Can you please help me, our cat is paralyzed" They made me fill out paperwork again and charge my card for the visit while our poor Cupcake was meowing and stressed for 15 additional needless minutes. By the time we made it to the examination room and waited 10 arduous minutes more; the vet was completely unprofessional, did not say hello and appeared to be not proficient in his field. He asked me if she breathed hard like this all the time? I stated no and that she was completely healthy up until this morning when I found her in her current state, but she was obviously stressed for being at the vet office and not having the use of her back legs. I was also stressed because he could not give me answers that I needed such as taking an X-ray. He stated that they're only open four hours on Saturday and don't have the means to help her (Don't know what that means??) They could not help me and refunded my $40.00 and I had to return to Davis and expend another 25 minutes driving back. By the time I got into South Davis Veterinary and pulled her out of her cat carrier, she passed in my arms. Sad to think that maybe, possibly something could of been done to alleviate her pain in a timely manner and possibly extend her life! Don't make this mistake that I made going to Del Paso Veterinary Clinic. I will be posting our story on other websites and making an official complaint with the California Veterinary Medical Board.