I have rented more than one home from this company for over 9 years and they have always been awesome to rent from! They are very polite and professional and always answer any questions I have without any BS. Their staff is helpful and always gets back to me in a timely manner. Their maintenance staff is also very helpful and accommodating with repairs I have needed in the past. I'm not sure what these other people are complaining about on here, but I have NEVER had any late fees or other fees that I have not honestly owed. As long as you are honest and pay what you owe on time, it's never a problem. The few times I have had to pay my rent late, I paid the late fees as well and they have never harassed or bothered me in the least! I believe this is a smaller family owned business and I have always had great interactions with everyone that works here! I have referred numerous friends and family members to them that have also rented homes and are very happy with their professional service! I would definitely rent from them again and refer anyone who is looking for a great rental experience! They have always followed through with anything they have told me they would do, and always let me know what is required of me to keep in good standings with them. I love this company and would rent from them again!
2580 Fair Oaks Blvd # 20Sacramento, CA 95825
From Business: Lyon Real Estate provides real estate services to the five-county greater Sacramento region in California. Lyon Real Estate maintains 15 offices in California, incl…
3360 Coach LnCameron Park, CA 95682
From Business: Lyon Real Estate, established in 1946, is an independently owned and operated real estate firm that serves the Greater Sacramento region in California. The firm spe…
I have a home in Sacramento. It isn't in a nice neighborhood. I tried to manage it myself for years but I always picked the worst tenants and I paid for three evictions before I got a property manager. That property manager was not Homepointe. Too bad. She did about as good of a job as I did managing this difficult property. Then, I got Homepointe. My house has been rented by respectable tenants that pay their rent ever since. I've never had another eviction. My contacts there, James Safonov, and Eileen, I think, have been very good to me and very patient because I know that I have sometimes been a difficult owner. Once, when money was tight, and my property was suffering from deferred maintenance, they worked with me and with their vendors so that I was able to get some major repairs done on my house and pay my vendors off over time with the rent payments. I'm really grateful that I found this company and I would recommend them to anybody looking for property management for a difficult or a long distance property.
Sally was my property manager for 8 years. She managed two of our properties and in that time, one of the homes turned over three times. After each tenant, Sally and her team did a great job at getting the property rent ready and selected good tenants. I read Alpha's reviews here on Yelp and as an owner, I'm actually glad that Sally is tough as nails. Some might say she's too tough, but I like that about her! She definitely prioritized our interests, made sure our property was well taken care of, and that tenants paid on time. When it came time to sell the first property, Sally did a great job at making the property ready to show. I feel that this was above what we agreed to in the contact but she was happy to do so. We're in escrow for our second property and the process from eviction to completing construction was easy. There's a lot involved with owning investment property and Alpha PM made owning investment property "set it and forget it." The peace of mind from Alpha is priceless! I highly, highly recommend Sally!