My family moved into this area a few months ago and this is the closest grocery store to us. I was leary at first because I thought this store would be to expensive or the employees would be snobby but that isn't the case at all. The customer service at this store is amazing. I'm a mom of three and the employees here always help me to the car, which is great because I'm one of those people that don't like asking for help. They always offer and don't make me feel like I'm putting them out. The employees here really seem like they like their jobs which makes it a nice place to shop. The ladies in the bakery sometimes offer my kids a little cookie while we shop, the lady at the "Hot Wok" always tells me how cute my baby is and strikes up conversation, the deli sandwiches are delicious, the checkers are friendly, the produce guy is so helpful, and even the people at the self check line don't get irritated with me when I require their help multiple times on the same transaction. People in the store chat with myself and the kids and are genuinely nice people. I've always received great advice and help at this store and couldn't really ask for more. The prices are in line with the other stores and if you shop the ad it's about the same as discount grocery stores. Bel Air has a reputation of being higher priced but I have found it to be quite reasonable especially considering the service you get.
I'd really hesitate to call it a true "Super market". It's a crazy little place though with all sorts of random things, plus a ton of alcohol. As the linked review pointed out, in addition to the chicken they also have a bunch of other things on the menu including tacos and hamburgers. The broasted chicken is cooked earlier in the day and then left under some heat lamps. Hardly the ideal conditions, especially if the chicken has been sitting for awhile. For $8.99 I got a 4 piece combo with some cole-slaw, potato wedges, and a drink. The chicken was good but kinda dry. I think if the chicken had just been freshly broasted, it would have been just as good as what Joe Marty's used to offer. But... I guess we have to take what we can get. Will I go back? Heck yeah, even just average broasted chicken beats any of the fried chicken chains by miles and miles.
In response to " Avoid @ all Cost " It seems to me that you didn't work there very long enough to know that most of the employees there are terrific, professional, happy to help you, kind of folks. I've been shopping there since the store opened back in 1999. I have never seen anything like you said. I happen to shop there as early as 6:00am in the morning and nothing that you said is true. Sounds to me you weren't a very happy person to begin with. You must have been let go. So move on and try to be a better and happier person in your next job. : )