I have a home in Sacramento. It isn't in a nice neighborhood. I tried to manage it myself for years but I always picked the worst tenants and I paid for three evictions before I got a property manager. That property manager was not Homepointe. Too bad. She did about as good of a job as I did managing this difficult property. Then, I got Homepointe. My house has been rented by respectable tenants that pay their rent ever since. I've never had another eviction. My contacts there, James Safonov, and Eileen, I think, have been very good to me and very patient because I know that I have sometimes been a difficult owner. Once, when money was tight, and my property was suffering from deferred maintenance, they worked with me and with their vendors so that I was able to get some major repairs done on my house and pay my vendors off over time with the rent payments. I'm really grateful that I found this company and I would recommend them to anybody looking for property management for a difficult or a long distance property.
Good Value and Great Service! I had a leak in my main water line and the water company said it was my responsibility to fix, because it was the line that feeds into my house just past the meter. I called Sac City Plumbing and Mike arrived at my house within an hour after my call. He gave me a quote for 2 hours of service to fix the problem ($150). Between having to leave to buy parts and the time it took him to fix the line, he was here for 3 1/2 hours. However, when he finshed the work, he honored his original quote of $150. He was knowledgeable, professional and a very nice man. I was so pleased with his service, I ask him to give me a quote on replacing the toilet in one of my bathrooms and replacing all of the pipes in my home because of age. I had received quotes from other people for the same work and Mike's quotes were a bit less expensive than others I had received. I will call him again the next time I need a plumber and would be very comfortable recommending him to others.
I have rented a home from this company for 8 years and I couldn't be happier with their service! They are extremely helpful and professional, as well as timely with repairs and work orders to my property. They have always followed through with what they said they were going to do and taken the time to explain their policies to me in length, so I am never left questioning what is going to happen. I have even moved from one of their rental homes to another, and they worked with me to find and rent a second home in the area I needed. Again, they were very polite and helpful with the whole process. They let me know what they expected when I moved and I even got my deposit back for the first home in a reasonable amount of time! I am still currently a tenant with Alpha and I would recommend them to anyone who wants an honest and straight forward landlord experience! They are polite and professional which is hard to find these days! I would definitely rent from them again if I ever needed to!