My brother and I are preparing to rebuild our dads Porsche. We started out at the Recycle yard out in Rancho...the stuff that they were bring up to us, we could not tell what was and the young boy behind the counter really could not help us. Then we went to &amp;amp;quot;UPull it&amp;amp;quot; and we really had no idea if what we were getting was what we need. The man there said go to FPS on Elvas Ave. He sd that this would be our best for new quality parts and good prices. Our first encounter@ FPS, was with JC. He took about 15 minutes with us, explaining what we needed and why, he looked up more than 15 parts for us and with No pressure to buy! He really took his time making sure we were knowledgeable in what we were buying. We went back home and looked up the prices on the internet and most of the stuff we found was off brand for the same price and it was two or three days out. So we went back to FPS and Chris got our order pulled, while we waited the staff really seemed like they were happy to be there, they even took our son over to feed the fish in the hugh fish tank they keep in the lobby. Ten minutes later all of the stuff we requested was opened up and Chris spent amply time explaining to my brother the things he was unsure about. The staff even walked us out to the car and loaded all the heavy items for us! A few days later we needed a few specialty items and we called FPS back and spoke with Joe. To our superise, Joe explained that the items are cheaper through the dealer and said that we should try them first, he had the parts via special order about 2 days out, but sd to try the dealer....!!!WHAT!!!..who does that, Joe really was looking out for us and not just looking at our pockets. The dealer had it, and they were a bit cheaper, however they couldn't get for a week. Because of our deadline for this fathers day. We called Joe back and he had it overnighted. They called when it arrived and again, help us out to our car. Foreign Parts has just earned a customer indifintely! Thanks Michelle Frunchoski
After receiving two quotes from competing businesses, I knew I was at the right place with Muffler Tech. You can tell these guys really love what they do. Using them meant I saved myself $2200 on a job that wasn't needed (I didn't need OEM parts) and $425 on an aftermarket part that wasn't the EXACT match for what my truck needed. Unfortunately, having a 97 4Runner meant my OEM catalytic converter was stolen and the replacement that was put in led to my failed smog test. So thankfully, the second replacement cat converter that I had installed by Muffler Tech was the perfect fit. And it was the cheapest deal too, almost $100 savings at $340. I'd recommend these guys to all of my friends/family. If you want a straight shooter that isn't shooting just for your wallet, go with Muffler Tech. And be forewarned, shady dealers will look you straight in the eye and tell you that they are being completely honest, but you better get a second or third opinion. Take your time, do your research and hope that you don't get scammed. Most are aware that the auto repair industry is known for taking advantage of customers lack of familiarity and are big time rippers.
After a recent purchase at F.P.S. I was once again amazed at how professional their staff is! Not only do the salesmen KNOW almost EVERYTHING about the parts they sell, but they are even willing to EXPLAIN WHY I need each part. Many corporate store i.e. kragen/napa/autozone/factory motor/world pac/imc just dont have the trained specialist with the knowledge that F.P.S. has. I know when I order from F.P.S. I will get a HIGH QUALITY PART and not a generic knock-off! I believe their customer service is SECOND TO NONE!!! You get the right part the first time, and if you order it for delivery, F.P.S. is always the one who gets my parts to me the FASTEST! ALWAYS!!! I have no complaints for this place, and as a customer I would even PUT MY NAME BEHIND THEM. Give them a call and see for yourself! 916 453 8575!!! Ask for CHRIS or J.C.!!! After they amaze you please put your review up here!