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Dr. Sweep

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Business Details

YOUR CHIMNEY AND FIREPLACE SPECIALISTS -- Since 1999
Hours:

Regular Hours

General Info:
CHIMNEY SERVICES - FIRPLACE SERVICES- PORCH SERVICES- ROOF SERVICES - ROOF CLEANING- GUTTER SERVICES Your locally-owned and trusted chimney experts serving homeowners and their families for more than 12 years. Anticipate the highest level of service and workmanship and a home safe from fire and other hazards through our reputable company. Proudly, we are the only chimney sweep and repair company in Michigan that carries an A rating with Better Business Bureau, the highest mark. Further, we also are the only chimney company in Michigan with 5-Star rating by Service Magic Pro. rating by Service Magic Pro. As thousands of home fires occur each year, Dr. Sweep s experienced and friendly technicians clean, inspect, and repair your chimney (link) and fireplace (link) to help you and your family avoid danger and live in a safe home Customers rely on us for further services, including roof (link) and gutters (link) cleaning and repairing porches (link). SERVING - OAKLAN,WAYNE,MACOMB,WA SHTENAW,MONROE AND ST. CLAIR COUNTIES
Extra Phones:

EmergencyPhone: (248) 242-3754

Payment method:
debit, check, cash, all major credit cards, financing available
AKA:

Dr. Sweep chimney and masonary

Categories:
Chimney Contractors, Chimney Cleaning, Masonry Contractors, Gas Logs, Roof Cleaning

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Reviews

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10/01/2014

Overall

called several months ahead to proactively set appointment during a special price offering for a cleaning and also said I might need a chimney cap and wanted to see about this also, told them the kind of fireplace insert I had, make model etc -- price was supposed to be 109 for inspectiion and cleaning. when the time came, technician arrived and said he didn't have the tools to do the job, recommended rescheduling with someone else. I called the next day and was told that because I had an insert a different tech needed to do this, it will be an additional $40 for this service, not the original advertised $109.



Rescheduled, new tech comes out very nice guy as was the other tech, but goes up, looks in chimney and says that he doesn't have the right size brush, so he can't clean it, doesn't have chimney caps with him -- is going to charge a service call for the "inspection", and I'll need to reschedule AGAIN. Theyll call me first thing in the morning -- he suggests I should get a cap and cap plate -- it will cost another $300 for this --- and the "inspection' costs 79.95.



No call the next morning -- call them and at this point have talked with other chimney services including my installer who say that its a pretty standard sized stovepipe and they can't imagine why he wouldn't be able to do a cleaning or have the right size brushes along. Another tells me that this company is notorious for finding ways to jack up the price from their offers. So I call back to say that I'm dismayed at having started over 2 months ago, have had 2 techs out, no work has been accomplished, and they were supposed to call me to reschedule -- gave them $ and a small deposit, but am wondering at the situation.



Owner calls back to say we will "part ways" -- sending my money back. -- what a waste of time. In my field I take time to educate people about what is needed and why. And at this point I would have at least apologized for the inconvenience, and now having to scurry to get services as everyone is heavily booked at this point. Thank you Dr. Sweep.

03/28/2014

Overall

I had Dr. Sweep out recently for a cleaning of the chimney and inspection. And the tech was very knowledgeable, and explained the procedures too me with a lot of experience. We will definitely be coming back to this company!

03/21/2014

Overall

I had Dr. Sweep out recently. And let me just say how professional and thorough John White the owner is. He made my wife and I very comfortable. We had an estimate for tuck pointing and chimney repairs. The estimate given was very easy to understand. And John made sure we had a good crew out here to make us have a fast repair, and efficient. Bill did the tuck pointing and the mason crew did the repairs...All very friendly and timing was perfect! Definitely returning to this company, and will make sure to refer all of our family, friends and neighbors.

03/21/2014

Overall

My chimney was leaking into my bedroom. John at Dr. Sweep got on the roof and did a water test. THEY FOUND THE LKEAK. I have spent over $1000.00 trying to fix this with other companies. They came out last week to do the work. It rained today. For the first time no leak. Thank you for you hard work.

01/20/2014

Overall

EXCELLENT WORK AND GREAT PRICES TOO! I never would have thought a chimney cleaning would be so neat and clean. After all the years of being scared to let these sorts of companies in my home in fear of ash on my furniture and carpet. Would recommend to anyone like me looking for a professional clean company

01/20/2014

Overall

They showed up on time everyday they were scheduled, even going as far as calling ahead to give me a heads up when they were close. The owner John was nice and did all he could to only recommend things that were needed (and not just money grabbing) as I told him I was in a big bind for money.



The work looked great, & at an affordable price too! They could've easily taken advantage of someone like me, not being very knowledgeable with chimneys, but instead they proved very trustworthy and I will definitely be calling again in the future.

12/26/2013

Overall

Not a good experience -- short/rude on the phone. Appointment to get gas fireplace had to be scheduled 2 weeks out. They finally show-up and charge $85 for nothing, and tell us they can replace the motor, but it will be more than $600. So a month later, blower still does not work and spent $85 for nothing.

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Dr. Sweep

29488 Woodward Ave suite 249Royal OakMI 48073

(877) 651-1326

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Dr. Sweep

29488 Woodward Ave suite 249Royal OakMI 48073

(877) 651-1326

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