Terrible, dishonest customer service. Especially Bill. We have had numerous bad experiences, heres our latest.. We went there for my daughters bday, we purchased 2 games a person, we only had time to do one each before it was time for her party, so we asked if we could get a voucher or something to come back another day. Very hesitantly bill gave us a voucher. The first time we tried to redeem they said you will have to come back and use that when bills here, so fine we came back a second and third time, the third time they were like oh, uh we changed our vouchers and dont accept those any more. Im like its a voucher we purchased, not a coupon?? Their facility is always dirty, torn apart, the lanes and balls all have chunks missing from them. We will be driving to any other bowling ally from now on. They are very dishonest and don't care for repeat customers.