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Austin Driving School

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Business Details



in Business


Regular Hours


Extra Phones:

Phone: (512) 280-5229

Lake Creek Shopping Ctr
Traffic Schools, Driving Instruction, Educational Services
Other Information:

Classes Offered: Driving Instruction

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My child has apparently been relegated to chauffeuring the driving instructor on errands instead of learning how to drive. During the most recent driving time, the instructor (Kris/Chris?) spent most of the time in the car on his cell phone, had the students wait in the car for approx. 10-15 minutes at Mode'le Salon and Spa and then wait for another (approximately) 5-10 minutes at Marquis Shoreline apartments. He then drove approximately 15 mph over the speed limit to return the children to the office...late, I might add. I have serious concerns about what may have transpired during those stops. At the very least, they never should have happened.

I called and left messages with both Richard Reyna and the office manager at 512-280-4499, but neither one bothered to return my call.



How funny it could be when you will find someone taking your information, says I will call you back, and you don't hear anything after one week? I called them to setup a schedule, waited one week for their call and called them again. They are saying they have no information about me and they have no schedule out of office hours - which somebody promised in the last week. How these call centers are screwed up businesses in US !!! Are you only caring about your time? Or someone's time may have more value than you?


Provided by Citysearch - 
Saved mom from more grey hair!

Very friendly staff and instructors. The scheduling and payment methods were a little archaic, but I guess if it isn't broke, don't fix it.

I never called in to make an appointment because I always did it when I picked him up from class. You were able to choose which instructor you signed up to drive with, so you could keep the same one each time or choose another. They always had plenty of openings.

They always gave us a reminder call for our drive time so that we didn't forget. They even called to remind us of how many hours we still had needed to complete and scheduled more drive time appointments for us.

They get the worst part ....getting in the vehicle with a teenager for their first time behind the wheel. Now I can be a little more relaxed when it is my turn to ride along to log drive time.


Provided by Citysearch - 
Spend the money and teach them yourself!!

It was unorganized, at best, and they were not very professional. It seems as if they are taking advantage of the fact that they are the ""only game in town"". Each time my child would go out driving, it was with a different instructor who had a different style of how they wanted the driving done. This caused confusion for my child and the others in the car. They are also not very patient and understanding of kids who have never driven before. The 3rd day out driving, they were taking the kids on I-35!!! This is not safe and we objected strenuously but pressure to go on the highway persisted so we pulled our child out of the course. We are now doing the teaching ourselves and our child will get a license at her own pace. Austin Driving School is concerned only about the cash and not the safety or well being of the kids in their charge. I'd love to see them get shut down but, as I said previously, they are the only game in town. Be smart and teach your child yourself if you can.


Provided by Citysearch - 
Worst Driving School in Austin - STAY AWAY

This is the worst school in Austin. It is more than just a joke - it is an abomination. They are poorly managed and poorly organized to say the lease. They loose paperwork, don't write things down, tell you it will get fixed then it doesn't and you end you redoing lessons for no reason. It is impossible to schedule driving lessons (hours on the phone to be told no times open) and if you miss a lesson and make it up - they don't keep track and you end up redoing it again! The manager Mr Varnell is rude and NOT helpful in anyway. They obviously doesn't understand the concept of customer service or running a business. The only reason they are still in business is because they dupe the consumer in to thinking things are easy and they will take care of everything. There system is archaic to say the least and contributes to their lack of organization or proper collection and storage of records. Will NEVER recommend this company EVER.


Provided by Citysearch - 
Pay $340 to teach you own kid how to drive!

What a joke! Sure the classroom instruction is fine but then again you can get the same online! I saw they picked up at our son's school and thought oh, how convenient. That's the only convenience and you pay dearly with inconveniences afterward. Once you get to the driving portion you get to call once a week at 3 PM, Thurs only! If by some miracles you get through while appointments are available they do nothing for behind the wheel but evaluate how well you taught your child to drive, what am I paying THEM for?! Then your child conveniently doesn't get enough points during the included driving sessions so now you get to pay them even more and schedule more appointments through their stupid system. What a joke! Go to ABC, drive out of town, anything but go to these jokers!


Provided by Citysearch - 

This driving school is an absolute joke. How are they still in business with numerous complaints to the BBB, DPS, TEA and the Texas Attorney General? I have had it with them, trying to schedule drive time is like trying to be the 100th caller on a radio station give away. I just shelled out another $325.00 for my son to go to a different school (ABC). who scheduled his 7 drive times to be completed in the next two weeks. That is the way it should be done. Truly unbelievable.


Provided by Citysearch - 
Not Recommended

The classroom hours were no problem to complete, but six weeks later our daughter has only two hours of driving. Calling on Thursdays to schedule drive time is a joke. You'll never reach them before they are booked. My daughter is in school all day and my wife and I work full time, so, going to the school to schedule drive time is not an option. We are not happy with the arrangements to schedule drive times. After several complaints to the Round Rock and Austin offices we still don't have any scheduled drive times. Every time they have promised to call us back, they haven't. I would look elsewhere if I had to do this over again.


Provided by Citysearch - 


The staff is totally inept and rude.

They make ""Appointments"" for ""behind the wheel instruction"" and NEVER show up for the ""Appointments."" They stood up my kid three times.

I have made a complaint w/ the Texas Department of Public Safety and they (DPS) said that they have had numerous complaints (about Austin Driving School) and agree that this driving school is incompentent. THey will be doing a ""investigation"" of Austin Driving School.

Do yourself a favor and either teach your kid to drive (online) or go somewhere else.

I cannot itterate just how terrible these people are.

My kid missed the last 2 days of class (hospital)...and he was given a 100 on the final...that he NEVER took....they are inept and unethical.

Please just stay away.

I have also filed a complaint w/ the Texas Attorney General and the Be tter Bu siness Bu reau.

Do your research and stay away.

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Austin Driving School

1237 Round Rock AveRound RockTX 78681

(512) 280-4499

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Austin Driving School

1237 Round Rock AveRound RockTX 78681

(512) 280-4499

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