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Yellow Cab

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Business Details



in Business

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Regular Hours

General Info:
24 Hour Service, Quick Service to the Airport. Yellow Cab serving Alpharetta, Roswell, East Cobb, Dunwoody. Vans available Flat Rate to Downtown and Airport, Pre-arranged pick up, Out of Town Trips, Group rate, Executive Sedan Insured Drivers,
Extra Phones:

Phone: (770) 650-8100

sedans, town car, vans
Payment method:
amex, diners club, master card, visa, discover, mastercard

Yellow Cab Co.

Taxis, Airport Transportation

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Complaint for driver of TX 3433: Posted on the web & sent to Federal trade Commission




Today at 6:05 PM

Dear Yellow Cab,

On 15 February, I took one of your taxis from Dunnwoody train station to my home. I live very close, and the meter usually records a fare of $6.50, but because of the short distance I always give the driver $10.

I have been taking a taxi from this station to my home almost every month for the past 5-10 years, and I always pay the same, even when I call a taxi to take me to the train station. But the last time I got in one of your taxis that had been waiting outside the station, the driver switched the meter that ended up recording a $21 fare. When I saw the meter moving very fast, I questioned the driver. He was rude, and told me he could charge any price he wanted, and he was doing me a "favor" (because he had to wait at the station long time before he could get a customer). I told him that his meter was out of line, but he continued to be rude and insulting, asking me to read something posted inside the window on the passager's side about his right to charge any price he felt like, and telling me how much taxis in Chicago and NY charge.

I have seen some other Yellow cabs that advertise on the doors the normal rates for Atlanta, which was the reason I did not even questioned the driver about the fare before getting inside the taxi. For your information, the practice of advertising one price and charging another violates Federal Trade Commission's law, and I intend to make the local FTC office aware of your practice.

In the meantime, you may want to rethink of the consequences the driver of TX 3433 could have on your company's business, if he kept doing the same to other customers, as he did to me.

Thank you,

Cris Callas


Provided by Citysearch - 
Very Professional.

The dispatcher that I spoke to was very helpful and friendly. He took all of my information in a timely manner. The driver showed up early and once again was very helpful and friendly. It was an all around wonderful experience from start to finish. Have used this company many times since my first experience and have referred several of my friends and business associates to them.


Provided by Citysearch - 
Quick and Responsive

I was visiting a friend in Alpharetta and called Yellow Cab. I loved name, so they were my first choice. A cab was at my friends place within minutes time, and I even called them again for a flat rate back to the Atlanta airport - great price!

Highly, highly recommend Yellow Cab!


Provided by Citysearch - 
Yellow Cab driver / Dispatcher

I called (770) 650-8294 at approximately 7.50am on 01/10/06. Driver/Dispatcher or whoever picked up the phone was very rude. I was stranded and this was my first time catching a cab. He asked for a Landmark and I told him. Then he got impatient and said he didn't have time to figure out where I was. Asked me to call somebody else. Driver must have had a long morning, but PLEASE DON'T TAKE IR OUT ON YOUR CUSTOMERS. I hope these calls are recorded because someone needs to be reprimended or atleast thought about customer service


Provided by Citysearch - 
good service

The dispatch operator I spoke to was friendly and helpful, even though our conversation was brief. The cab arrived very soon and the driver was extremely friendly and pleasant.


Provided by Citysearch - 
Do Not Use

I called for a friend of mine to get a taxi to pick her up. I was very disappointed in the person who answered the phone. Not only did he yell at me, but he was not only rude, but he also used profanity, was very defensive and aggrevated with me. I would NEVER use this company!!!


Provided by Citysearch - 
Appalling service

I have honestly never been more appalled by poor service. The man who answered the phone used profanity at me when I asked if I should reconfirm the cab in the morning. It is hard to believe, but I think this company has forgotten that they are in the service industry and they have competition.

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Yellow Cab

442 S Atlanta StRoswellGA 30075

(770) 650-8294

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