Good service for the company and employee who went over the car with us to show the various items, each car being different. The car we had was not so good. If the Dodge Dart was supposed to be an upgrade, I guess we had reserved a skate board! Horrible ride, would not track on freeway, lousy mileage on trip to San Jose and back (low twenties and I am a conservative driver), rough shifting. I guess some driver before us beat the crud out of this car. I will go back to Enterprise again but will refuse any Dogged Dart offered. Again, good company -bad car!
After getting into an accident I took my car to Caliber Collision. Thankfully and very conveniently enterprise was in the same building. After I dropped my car off I walked into the next room and was set up by enterprise. They were very friendly and professional. They got me a car and dealt with my insurance. It was fast and easy. The car they gave me was great I had it for ten days and didn't want to give it up! Very great customer service
I would have given them 5 stars if it didn't take so long for them to get get my car. I guess they may have been low on cars because it took them a long time to wash and bring me a car. I had a reservation, so it didn't make sense, but either way, I got a nice, clean, new car to drive while my car is in the shop.