I shop local, and am a faithful customer. Sometimes lately there are just NOT enough checkers on the line. And recently, the staff changes seem to be affecting service. I saw one of my favorite old checkers at the Stanford Ranch to remember the service that Bel Air at Sunrise & Cirby was known for. The sharp young man in Produce is an absolute winner on the team, and the Pharmacy's service continues to meet my needs. I know that times are tough, and change comes, but we cannot lose sight of our customer service in order to maintain loyalty. I do confess, at times, I sneak over to Raley's on Douglas from time to time. Still shopping local of course!
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BelAir has been my supermarket of choice ever since it came to Roseville. Their personnel are always friendly and helpful. Although it is smaller than some other local grocery stores, they still manage to carry a wide variety of products in both name and store brands. Their produce and meats are always fresh and of excellent quality. I really appreciate the extra services they offer, like the postal substation and the deli. It is great to pick up a prepared meal so that I don't have to cook after doing the shopping. I also appreciate the fact that they will order in products that they do not regularly carry.
I am so glad this location opened up, it's so close to my house! YAY! The store is nice and clean, fully stocked each time I go in. The employees are very helpful (almost too helpful at times haha) each time I check out at the register the clerk strokes up a real conversation with me. It's very nice! You don't feel like "just another transaction" the vibe is chill and healthy, like what the store is all about in my opinion. Love me some Sprouts!