I am Art Douglas, the owner of Tax Solutions, Ms. Grasser has gone into long rants over a mistake that indeed Toni made & fixed. Had the keypunch error not been made, the fact remains that Ms. Grasser did truly have a tax liability. We did her Amendment and following year's tax Prep. by Liz free of charge. Upon finding the keypunch error, we consulted with The Internal Revenue Service & Comptroller of MD who both stated we were not even required to provide what we had done at no cost. Yet Ms. Grasser made repeated attempts to disparage our firm, going as far as The Better Business Bureau. We responded to them and requested arbitration. We won on arbitration and they wondered why if she was so dissatisfied, she continued returning to our office. All other places wanted to charge her more, was her own response. We use diagnostics, security & encryption to protect and preserve every client's right to privacy & maintain the integrity of their records. Only licensed & certified professional tax preparers are hired to do returns at the highest level of application of tax law, regulations & tax court rulings with the best software, Drake's Highest Rating 7 years by AICPA. We are the best for less cost around, guaranteed. Her posting is over 5 years ago, yet YP chooses to keep it posted. At some point we hope satisfied customers provide their evaluation of our service, then perhaps they will post them also!
We have been using Tax Solutions for over 15 years ( since Art was doing them in his home ).The staff is friendly and knowledgeable. They have always been very thorough and efficient , they always have you look over the taxes before they are signed and submitted . We started off with Art doing our taxes then Dottie had done them for quite some time and now Liz has done them for the last 4 years. Everyone being very competent and friendly . I would and do recommend them to anyone that needs tax assistance. Thank you Art for your many great years of service.
Awesome place to do your taxes. Fast, friendly and welcoming enviroment. They also gave me a 50 dollar cash card on the spot. I would recommended this place for a great tax service.