We used this bakery for an April 2016 wedding because a cake from this bakery was included in the contract with the wedding venue. As a fair disclosure, I will reveal that I am a very advanced award winning home baker.
We were quickly informed that the voucher only entitled us to a plain white iced cake. Anything else was an extra charge. NONE of the cake flavors were in any way flavorful. The fillings were equally flavorless. The saleswoman revealed that the cakes were frozen (a usual practice for commercial bakeries), and the icings/fillings were obtained from their supplier.
The cake was delivered to the venue shortly before the reception, decorated with a plain ribbon border and plastic flowers (their recommendation).
The back of the cake was very unprofessional, with the ribbons not attached properly. The cake began to lean and slide, which led me to believe that it was not constructed with the proper supports.
Overall a very unpleasant and unsatisfactory experience.