Women often dread the idea of going to a mechanic if they aren't exactly sure what is going on with their car. However, you don't have to worry when you go see Doug. I met Doug when I was having car issues years ago. I didn't know what was wrong; all I could do was imitate the sound my car was making. Doug was very patient with me. He asked specific questions and then took a look. Not only did he solve the original issue, he also took the time to physically SHOW me what my car was doing and why. This is a big deal for me because I know I could be easily persuaded any way... seeing as how I know little about cars. I have followed Doug to 3 different locations, and believe me, he's worth the drive! I have never felt like my issues got unresolved or that I got overcharged. He's personable, entertaining, extremely knowledgable, and will go out of his way to make sure you are comfortable with your car when you leave his shop. I won't let anyone else touch my cars except for Doug. And you don't let a great mechanic go once you find him!! Whether you don't feel like doing the job yourself or if you are car-clueless and need someone you can trust, Doug is definitely the guy to talk to.
Best service ever!!! I am compelled to write this review because when service is beyond outstanding, you feel like telling someone. Doug is great at what he does period. From diagnosing an issue to explaining the issue to resolving it. The second your car has an issue or if you feel that you would like to keep a car running at its best for the longest possible time, Doug is the man! I rarely write any reviews but when your life revolves around weather the car will start and be dependable, Doug is invaulable to have in your corner. I am in sales and I drive cars into the ground, I had been getting oil changes at the closest place when the light goes on, and for me thats every 3-4 weeks. They always try to sell you something else... coolent flush, synthetic oil, air filters, whiper blades or transmission cleaning. Even throw in a little fear with the hand out with the red level indicators for past due service items. I will no longer do that after working with Doug. Doug just makes sure you are taken care of. He offers his expertise to keep you safe on the road and keep your satisfaction high! Customer service is a lost art but Doug takes it to the next level, true professional!
I have been going to Dougs for about 4 years now you don't have to believe me but prove it to yourself at least once .and I guarantee you will never go anywhere else again. my 1st time there I was told I needed lots of work by another mechanic elsewhere .Doug said I only needed 50% of the work done the other business said, and the work I did need done I was charged alot less to have done. I normally don't write a lot of reviews but I felt people should know a HONEST mechanic still exist .SAVE YOUR MONEY see Doug
Finding An Auto Repair Professional
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
Understanding When There's An Issue
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Doing Your Own Auto Repair
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.