My family and myself have gone to this facility for over 15 years. Recently, i had to go in for a eye exam(cost $55). The office manager let me know i could pay part of that amount. I told her the other $25 will be paid next check(two weeks). She called my workplace 2 days later (talking to me ina manner that was extremely condescending) asking for the payment. I tried to tell her i had to send it in next week when i got paid and she interuppted me and said she did me a favor letting me pay only 30 of the 55. I said i live paycheck to paycheck. She said her girls will be calling my work every day to get that 25 dollars.They have called and harassed me at work and has caused my boss to be very upset due to the calls.
Needless to say, they have lost my business,my families, and friends. So they lost a handful of patients all because of 25 dollars. I would never, ever refer anyone else to this unproffesional office. They must be pretty hard up to harass a loyal, long term pt. for 25 dollars. I cant believe a doctor would train his staff to harass his patients this way. Dr. Lachota must have instructed his staff to collect in this manner. I am so very disappointed in the way they have treated me. MERRY CHRISTMAS SCROOGES!!
HOPE YOUR NEW YEAR IS FILLED WITH MUCH MONEY AND GREED!!!!!(not) pigs