I hate this bank! I pulled over $50,000 dollars out after they refused to DEPOSIT a $10,000 check for me. The reason; because the check included my middle initial and my account did not have my middle initial listed on it. I figured that I was just having an unlucky day, and had made the mistake of stepping up to the ���dumb��� tellers window that Saturday morning. So, on Monday I went to the branch supervisor, and to my surprise she stuck by this decision. I went all the way to the VP of operations and was given the same treatment. I showed them where I had ran over $150,000 through their bank in a year, they were not moved. I was able to go down the street where my wife banks and I���m not even on the account. They cashed my $10,000 check through the drive-thru. I hate Regions Bank!!!
MY BANK HAS THE FRIENDLIEST PEOPLE ANYWHERE !!!!! THEY ARE VERY KNOWLEDGABLE AND ALWAYS WILLING TO HELP WITH A SMILE. THEY KNOW YOU BY NAME , NOT BY YOUR ACCOUNT #,THEY GIVE OUT COOKIES ON FRIDAY'S AND THEY ALWAYS REMEMBER TO GIVE ME AN EXTRA FOR MY HUSBAND, THEY EVEN REMEMBER WE LIKE CHOCOLATE THE BEST. I WOULDN,T CHANGE IF YOU PAID ME TOO!!! THEIR THE BEST BANK I HAVE EVER DONE BUSINESS WITH! WE HAVE ALL OUR ACCOUNTS WITH FIRST FEDERAL . BRENDA K. ALTHUZIUS
Pretty nice people. Clean inside and they are never rude to me. Good location. All in all a pretty good bank as banks go.