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Horizon Auto Center

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OPEN NOW
Today: 8:00 am - 6:00 pm
Years in Business icon
23 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(469) 698-8585Visit WebsiteMap & Directions5335 Horizon RdRockwall, TX 75032Write a Review

More Info

General Info
Horizon Auto Center is the only real dealer alternative for auto repair services in Rockwall.We started out as European Auto Tech and evolved to service all makes and models. Horizon Auto Center has been in the same location for 13 years: performing the highest level of quality service at all times. We do have specialist in European and Asian vehicles. Employing ASC certified technicians and L1 and L2 level ASE certified technicians, you’ll know your vehicle is in great hands when you bring it to our center. Horizon Auto Center is the most qualified auto center in town – in terms of experience. Our counter representatives have more than 90-years of experience combined. Our least experienced technician is ASE certified and has 7 years of experience. We do not hire beginners who make beginner mistakes.We are one of only a handful of shops which performs “on car rotor cutting” . It is much more precise and eliminates any chance of “run-out” as the brake lathe conforms to the patterns of your vehicle’s performance. Horizon Auto Center has been recognized by Repair Pal as the “Top Shop in Rockwall”. Visit http://www.repairpal.com, and click “Find a Shop”. Horizon Auto Center is the only Top Shop in Rockwall, TX! Not only that, Horizon Auto Center won the Dallas Morning News “Best Auto Center of Rockwall and Rowlett” several times. In August 2013, Horizon Auto Center was voted “Best Auto Center of Rockwall and Rowlett” by Living Magazine readers.Aside from Rockwall auto repair services, Horizon Auto Center is also the only full service truck accessories center in Rockwall, TX. Warranty on most work is valid for 12,000 vehicle miles or 12-months anywhere in the country!We have a “Frequent Shopper” program. You can win money towards future repairs with our Preferred Patron awards points system.
Email
BBB Rating
A+
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BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (469) 402-0748

Services/Products
Horizon Auto Center is the only real dealer alternative for auto repair services in Rockwall.We started out as European Auto Tech and evolved to service all makes and models. Horizon Auto Center has been in the same location for 13 years: performing the highest level of quality service at all times. We do have specialist in European and Asian vehicles. Employing ASC certified technicians and L1 and L2 level ASE certified technicians, you’ll know your vehicle is in great hands when you bring it to our center. Horizon Auto Center is the most qualified auto center in town – in terms of experience. Our counter representatives have more than 90-years of experience combined. Our least experienced technician is ASE certified and has 7 years of experience. We do not hire beginners who make beginner mistakes.We are one of only a handful of shops which performs “on car rotor cutting” . It is much more precise and eliminates any chance of “run-out” as the brake lathe conforms to the patterns of your vehicle’s performance. Horizon Auto Center has been recognized by Repair Pal as the “Top Shop in Rockwall”. Visit http://www.repairpal.com, and click “Find a Shop”. Horizon Auto Center is the only Top Shop in Rockwall, TX! Not only that, Horizon Auto Center won the Dallas Morning News “Best Auto Center of Rockwall and Rowlett” several times. In August 2013, Horizon Auto Center was voted “Best Auto Center of Rockwall and Rowlett” by Living Magazine readers.Aside from Rockwall auto repair services, Horizon Auto Center is also the only full service truck accessories center in Rockwall, TX. Warranty on most work is valid for 12,000 vehicle miles or 12-months anywhere in the country!We have a “Frequent Shopper” program. You can win money towards future repairs with our Preferred Patron awards points system.
Brands
Castrol Oil, Napa
Payment method
paypal, cash, all major credit cards, financing available, insurance, travelers checks, debit, check
Location
On Horizon Road, Farm To Market 5335 in Rockwall, Texas
Amenities
Waiting lobby with TV and complimentary coffee and waterCoupons and discounts for frequent customersCustomer shuttle
Associations
Voted Living Magazine's "Best Auto Center in Rockwall & Rowlett"Super Service Award Angies List
Category
Other Information

Wheelchair Accessible: Yes

Parking: Lot

Reviews

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john.mcguire.9849
Edited: 04/13/2017
Overall
My mother, who has no knowledg...

My mother, who has no knowledge of cars accept to put gas in it, was having engine problems. She went to a auto repair shop in Rockwall and was advised that repairs would cost right at $1000.00. When she called me about the repairs I told her to get a second opinion. She then went to another shop and was told $800.00 to make the repairs. After she described the problem to me again, I told her to go to Horizon Auto Care. Now up to this point I had only used Horizon for oil changes. Off she goes to Horizon and soon calls me back all ecstatic. She had talked to Cliff Payne and was advised that the repairs would only be around $200.00. I immediately drove to Horizon to find out what was wrong with her car. I then learned just how honest the Horizon Auto Care team is. They did not see an elderly woman that they could take advantage of. The other repair center was trying to trump up bogus repairs and costs, I read their repair estimate that was given to Mom. I talked it over with Cliff and he advised that the problem was listed on the estimate but that the rest of the repair items listed were not needed. Horizon made the repairs and her car ran fine till she sold it 6 years later. Since this event, approximately 10-12 years ago, I have never had a second thought in referring any one to Horizon, My wife goes there for all auto related needs, as well as my son. When my daughter starts to drive she to will go to Horizon.

It is a true pleasure to go to Horizon. The entire staff makes you feel welcome and they will answer all of your questions and explain the answer in such a way that you actually understand the problem. It is a family atmosphere. They also have a sense of humor. My son had wrecked his Jeep twice shortly after he started driving. Both times it was taken to Horizon for repairs. The second time Cliff called and asked if he could prank my son. Being the caring father that I am, I quickly said YES. Cliff had hung tires all the way around the Jeep, it looked like a tug boat. As my wife and son pulled up to Horizon he saw the Jeep. He quickly sunk down in the seat and began saying he wasn't getting out of the car. Of course he had to get out to get the Jeep and of course there was the Horizon family standing there to give him the keys. Everyone had a good laugh and my son eventually laughed about it. Of course that took a few months for him to start laughing and telling about it. The good thing is he did not wreck the Jeep again, guess he was afraid what Cliff would do next time.

I highly recommend Horizon Auto Car to any one if they want quality service with honesty and integrity. Cliff, Heath, Chris, Noah and Joseph (there are others there that I have dealt with at Horizon but I do not remember all of their names) are all good people who really do care about their customers.

danny1949
Edited: 02/23/2017
Overall
Ford F150

The service they gave me was great. Very friendly service . I would highly recommend their services to my family and friends.

Thank-you,
Danny Norris

qualityonly

03/15/2013

Provided by Superpages
Overall

It is funny that the guy with the guy with the smoke test did not leave his name. Horizon has been of the highest integrity for 12 years. This customer had not been in the shop before. It was a 2005 Honda which likely had never had much if any maintenance. They came in for a check engine light because they cannot get an inspection without fixing the problem. We performed that test which identified the area of concern. We gave them a 14 page diagnostic on the vehicle and had to run a smoke test to determine where in the emissions system the problem was. A tw0 way fuel vent module. Even Honda had a hard time even finding it in their diagrams. There are few shops in town which could have even found this problem. Honda had never even seen a problem with this module. They were completely informed of all charges and approved them. A phone call to a shop getting a price is meaningless until a shop sees all the problems of a vehicle. Ken Sterling

jasminewheat284

07/23/2012

Overall
I just had an engine replaced ...

I just had an engine replaced on my BMW at Horizon. We could not make up our mind for quite a while whether or not to fix the car or buy a newer model. Morgan was very patient with us and searched hard to find us the right engine with a good warranty.

cindyloon

02/24/2012

Overall
This is the only purely profes...

This is the only purely professional repair shop I have ever seen. My husband and daughter each went in separately. They were treated honestly and the repairs were accurate and reasonable

molly.sims59

01/24/2012

Overall
My car was making weird noises...

My car was making weird noises when I step on the brakes. They did an excellent job with my brakes and also gave me an explanation of the issues, thanks guys.

imdifferent

01/20/2012

Overall
Check engine light came on and...

Check engine light came on and it scared me to death. Turned out it was a fuse but Horizon fixed it right away the first time.

Overall
Thanks for all of your great w...

Thanks for all of your great work. I can finally stop running around looking for a reliable auto repair shop! You guys are the best.

Overall
Reliable as can be every time....

Reliable as can be every time. I never have any issues or extra drama with any of the employees. They know how to get the job done, and I am satisfied with the work.

crosbydan57

01/03/2012

Overall
I just wanted to thank you for...

I just wanted to thank you for fixing my car. The garage in our former city tried for the past year to figure out the check engine light and could not. It is such a relief to have it fixed and not have to worry about breaking down or ruining the engine. After rarely driving this past year due to the that anxiety, I am now looking forward to traveling.

HKB

12/14/2011

Provided by Superpages
Overall

I have taken all my cars to horizon. Recently I took my Mini Cooper in for an oilchange and 80, 000 mile checkup. When I bought the Mini, I was given a few oil filters with it so I asked them to use one of them. They agreed. They were ready at my appointment time, called me to let me know it was done and I was on my way. At home, 20 miles away, I noticed a new patch of oil under the car. I called and they told me not to drive the car, and dispatched a tech to my house immediatly. He discovered that the oil filter was defective and leaked under pressure. He changed the filter, cleaned up the oil and was on his way... in the rain. I highly recommend Horizon and Ken for all your auto needs. I also have a 1970 Corvette and they are the only ones I will trust to work on any old/classic cars.

rickyboo

12/02/2011

Overall
I was very impressed by the qu...

I was very impressed by the quality and speed of Horizon Auto Center. I was referred by a co-worker to give them a try an they did a wonderful job.

dallastxtaylor

11/07/2011

Overall
I had a nice opportunity to vi...

I had a nice opportunity to visit Horizon to get something or other repaired on my ride. I went because it's close, just up the street as matter of fact. The guys were great at explaining what they were going to do to my baby. They had the part replaced in no time!! FANTASTIC!!

txtechcutie

11/03/2011

Overall
Excellent same day service on ...

Excellent same day service on my Audi. They were very helpful. I will certainly use Horizon again.

playball_zm001

11/01/2011

Overall
We were on our way to Tenn and...

We were on our way to Tenn and our vehicle we were driving started to overheat. Exxon suggested we visit H.A.C. They were able to find the problem, and took us to Applebee's and came and picked us up when the repairs were done. Fast, friendly, willing to go out of their way to help us. I highly recommend the folks at Horizon Auto Center. Thanks.

papa.max35

10/18/2011

Overall
I have been taking my car to H...

I have been taking my car to Horizon Auto Center for 3 years. I have never met a more honest mechanic. The first time I went there the guy told me to take my car to a muffler shop for a particular fix because it would be cheaper. They are always fast and their pricing is very competitive. My wife and I don't take our cars any where else.

gsogirli

10/10/2011

Overall
Excellent customer service and...

Excellent customer service and great work, they fix things the first time and my car is always well taken care of. Wonderful Auto Center!

quest4life00

10/10/2011

Overall
I would recommend this shop to...

I would recommend this shop to anyone because I trust them so much! They do fantastic work and the price is always reasonable.

j_lo.1970

10/07/2011

Overall
Horizon has always taken great...

Horizon has always taken great care of me and my vehicle. I use them for my personal and commercial vehicles. The work is always fantastic and they really accommodate me with my busy schedule. I recommend them to all of my colleagues and clients. Horizon is # 1 in my book.

c.scent

10/07/2011

Overall
I could take my car in to a sh...

I could take my car in to a shop in Dallas where I work, But I feel extremely confident that I get the best work and value right here in Rockwall. Great shop, recommend it highly.

Details

Phone: (469) 698-8585

Address: 5335 Horizon Rd, Rockwall, TX 75032

Website: Full-service Auto Repair, Tires, Truck Accessories

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