If I could give less than one star, I would. They are dishonest, deceitful, incredibly unprofessional and terribly unorganized. They are not only disrespected by most of the customer's whose reviews I have read on websites like Yelp, BBB, Facebook, Yellow Pages, Yahoo, Google, etc., they are disrespected by the multiple vendors they contract to maintain and repair the properties they promise to manage. It is sad to know they are conducting business like this and taking advantage of the members of the community I live in.
It's all about money with this company. We don't expect to get our $2600 deposit back even though we take great care of this home as if it were ours, even going above and beyond the terms of our lease agreement to do what is right.
TENANTS - if you're already stuck with this company, get a move-in checklist RIGHT AWAY!! Do all of your correspondence with this company through emails so you have proof of what was or wasn't said and done. ALWAYS direct your emails to your property manager, not their secretaries....even your replies - take the extra few seconds to include the property manager, trust me. Take pictures of EVERYTHING before you move in. Record when vendors come by and get their business cards. You will need it, I assure you.
HOMEOWNERS/LANDLORDS - find someone honest to care for your investment.
I am a previous homeowner, and if they 'managed' my house the way they are 'managing' the home I am renting from them now, I'd be heartbroken and furious.
I feel like I am being bullied and taken advantage of. My boyfriend of 8 years and I are in our late 30's and early 40's and are both business professionals. We've spent far too much of our time and effort trying to get this company to not just do the right thing (and not just what is right for us as tenants but also what is right for the homeowners who are trusting this company to care for their investment property) but to do what they are legally supposed to do. The stress is not worth it....this is by far the worst experience I have ever had with ANY business. Steer clear and save yourself the time and money.
And FYI - ALL COUNTY is a franchise owned by Sandy Ferrera and Scott McPherson based out of St. Petersburg, FL. Business owners usually appreciate a letter informing them of how their franchisees are operating their businesses.
5922 9th Avenue North
St. Petersburg, FL 33710
Phone: (855) 245-RENT
Fax: (855) 243-RENT