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Professional Prop

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Business Details

6

years

in Business

BBB Rating:
A+
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Hours:
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Extra Phones:

Phone: (815) 397-6134

Phone: (815) 316-2157

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Neighborhood:
Northeast
AKA:

Professional Property Management

Professional Property Mgmt

Professional Property Management Incorporated

Property Management

Categories:
Real Estate Management, Commercial Real Estate, Real Estate Rental Service, Apartment Finder & Rental Service, Organizing Services-Household & Business, Real Estate Consultants

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Reviews

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10/18/2015

Overall

I have several friends who live in the Lincoln,Il complex also known as the blues the management there pick friends to move in ignore those who need it n the place is full of drugs and druggies several apartments are full of black mold on the walls the heat in the bathrooms throw sparks toilets that are about to fall threw the floors good luck getting anything fixed even with there lame maintenance forms an apartment of someone I know who lived there had turned in at least 15 different forms and nothing was repaired infact I eventually took upon myself to repair stuff n do maintenance on other properties for free n not to mention the manager over the property uses drugs ���� themselves I def would not recommend this property company to anyone in fact If it wasn't for people needing a home I'd say these properties need condemned and tore down -100 ���� rating

08/06/2015

Overall

my disabled son lives at their apts in rochelle,il and has been unable to get any answer from them on the phone ot otherwise. there is black mold in his apt. and toilet works only when it wants. this is a lawsuit waiting to happen!

07/27/2015

Overall

We FINALLY got a 2 bedroom apartment for me and my son after being in a one bedroom for a year, but the fridge in the new place doesn't work when we told the manager she said to put in a work order and there was nothing they could do! All our food spoiled and melted they refuse to compensate us for what we lost. Not only that our bathroom didn't come with a shower curtain rod, there are NO lights in the bedrooms, the whole place is a mess. We are only living here because its the only place we could find in our short time span. The manager is rude and demanded we give 100 dollars we didn't have to her before we got the keys to move in.

07/21/2014

Overall
ppm employee

My wife worked for them for 5 1/2 yrs.she was excellent employee . L kw life jerry Walters comes to her property and says it's one of his best properties.then 2 was later the area mgr. Donna shows up and fires my wife. Reason given its time for a change??? They treat there employees as bad as the tenants.

01/02/2014

Overall

Arbor Terrace in SoCal, for the sake of your sanity do not use this business. They should change their names to unprofessional property management. They would'nt make repairs because they will be "renovating" the entire complex. They claimed we were supposed to get new cabinets, new carpet, new windows the whole shabang.They told us this early in January NOTHING had happened by the time I broke lease in October. I had a leaky faucet that was starting to grow mold, According to them it wasnt an emergency and could wait. Seriously? My unit was infested with roaches, and other units had them & bedbugs. My neighbor had them so bad she couldnt sleep and had bumps all over her body. The property manager refused to help her. She acutally had to complain to the manager's supervizor just to get them to hire an exterminator!They sent out an exterminator who might as well have sprayed water on the bugs because the poison did absolutely nothing. You wouldnt see one dead roach. In fact, more roaches would come out just to laugh in your face. I bought a can of Raid max and it worked 100x better. They have cameras on the property that arent even operable! This property had a serious drug user/dealer problem.My car was broken into and vandalized, when I told this to the manager she told me I needed to make a police report. I got the report only for her to turn around and say that the cameras dont work and she cant do anything about it. I couldnt take this horrible apartment anymore so I broke lase and left. They were overcharging me on more than one occasion, the property managers were corrupt and it was no secret. They overcharged people for various things( Charging $70 to replace a gate key when it really was $10) We had maybe 3 or 4 new managers in one year! This was my first apartment and I had no idea about tenants rights. They were always messing up my rent so I asked the manager if i could get my rent amount on paper and she said no. Later, I found out they have to give you copies if you request them. I planned on waiting until the lease was up and moving out then, but I just couldnt stand it, this is how bad it is!!! A review below says they promise things and dont follow through, I can back up this claim by personal experience, they wont make repairs, They claim to be low-income assistance, but will gradually increase your rent until it costs as much as a normal apartment (which you're better off applying for, IMO). The majorty of the tenants were frauds, they were unemplyed and claimed disability checks. These people were not disabled, they sat around all day getting high and drunk, blasting music for the world to hear. It's sad that the tenants who were quiet and followed the rules were punished instead of the self-entitled, crackheads who were aloud to do whatever they pleased. I could go on and on about this neglectfuly company, Save yourself the stress and money and just stay away from these slumlords!!

ppmsux

05/23/2012

Provided by Citysearch - 
Overall
omfg! p.p.m. is the worst!!

do not use this business! they promise things and dont follow through!! i was told that being i am disabled,i would be able toget low income housing and i was supposed to be on a list and i would be at the top of the list because another tenant had moved out and that placed me at the top of the list,... well after 2 months of paying $464.00 per month and my monthly income is around $570.00 , i had to move! i cant afford this!! they also said my electric bill would be around 65 a month!! liars!! please dont rent from p.p.m.!!! you will be told things and every thing they say is lies!! look at all the other comments!! ghetto run and ghetto owned!!

myba goliath

04/02/2012

Provided by Citysearch - 
Overall
P.P.M MANAGMENT

Do not rent from PPM if possible! I rent in one in IL, all they care about is the outside of the places. They never repair or updayte anything. When i moved into my one bedroom it was not painted or the carpets were not shampooed. We have a new district manager and she went around throwing everybodys planters, grills, lawn chair out without letting anyone know. My kitchen floor is disgusting cigarettes burns and cut marks, I have asked repeatly if the floor can be replaced and it hasnt yet, I have lived here going on 6 years and can not afford anything else and they know they have you right where they want you. THEY ARE SLUM LORDS AND ROCKFORD DOES NOT CARE!

02/15/2012

Overall
when dealing with managers/mai...

when dealing with managers/maintenance people on your complexes, beaware, tenants do have rights. Not always are the manager right, or capable of doing the job that they were hired to do. There is a thing such as Fair Housing, where tenants can make complaints if they feel they are being threatened by management or other tenants. Tenants should never walk out of a manager's unit after signing papers without those papers in copy. Ask what you are signing, verifications should always be filled out completely before you ever sign and date it. You as a tenant have the right to have a copy of any paper your signature goes on. If the main company won't help you, or a supervisor over the property won't, them contact the agency that gives that building the funding for its renters and chances are, they will help you. I have been a property manager for over 40 yrs, and I know I have made a few tenants not like me, but I am strict, firm, and consistant with all of them. But when anyone asks the police or business owners where there is a good place to live, my apartments always are on the list. I take pride in my complex, my company and my tenants. I am here for them as well as my owners. Not all people make good managers. If they have not received the training, that is where you get the problems. Some come in and being the person to run the complex, they get a big head. People who are managers have to realize they are tenants as well. I do not put myself above my tenants. I am equal to them. That's the way you have to be in order to live in the complex with them. I feel sorry for the people who have to deal with managers and the bad companies that are out there. Those companies are getting rich off the tenants. If you would check in your state, the tenant rights, you can see that even when your maintenance isn't being done in a reasonable time, you can do something about that. Trust me, I sued a landlord many years back over bad maintenance and I won. Maybe I should open a web site where people with complaints can write me for answers on how to address things like this. Have to put some thoughts into that. I only say, learn your complex. Don't be afraid to stand your ground or ask questions. Sometimes you need to even contact an apartment complex in your area, similar to yours, and ask questions. I can't count the phone calls I get from people asking me questions on their properties. People pay to live in a clean, safe home. I had to put a star here, it wouldn't do anything, but this company really needs an overhauling of its policy, and its supervisors, and managers.

itgirl08

12/31/2011

Provided by Citysearch - 
Overall
Disrespectful People!!!

I live at Cummins apartments in dixon illinois. I just applied for another apt. not affiliated with the people where im at now. its been horrible!! Nothing is getting fixed. I was out of work for a month and i couldnt pay my rent. i tried multiple times to get ahold of the Rockford office and my landlord. So when i finally talked to my landlord she was so rude and told me that i have no choice but to pay the rent or they were going to kick me out. and now since she is only in the office one day a week by her choice i have been waiting for almost 3 weeks now to change my rent still. and now she is telling me i will have to pay the same amount for next months rent since its taking so long...last time i checked these were low income apts for ppl in need!!! that means youre suppose to try and help me. Not make me struggle!! im still trying to pay the rest of my last months bills and now this happens? Once i move out i will never go back and they need to find someone else to take over the apts. obviously this lady doesnt have time to keep up with them. they are so disgusting. i have been there for 2 years now and i have filled out 2 papers saying what needs to be fixed in my apt. and still NOTHING!!!

LoudPanda

09/19/2011

Provided by Citysearch - 
Overall
They SUCK

Grass Valley Commons. They made me back date my paperwork and are total idiots. Added up my income and charger me to much. I have a 2 bedroom and the lady upstairs that waters my porch has 5 people in a 2 bedroom when the lease clearly says 2 per bedroom. The lady in the office said you can have 3 and 2 in the living room. WTF? The noise is absurd and written 8 letters with no response. Calls are endless and PPM doesn't answer police dont respond. Who the hell I talk to? When I didn't live in low income their response time and attitude was totally different. Recieved my entire deposit but this time I have a feeling the outcome will be different. THEY SUCK

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Professional Prop

973 Featherstone Rd Ste 300RockfordIL 61107

(815) 282-0022

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973 Featherstone Rd Ste 300RockfordIL 61107

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