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Midwest Stone Source

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Business Details

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Extra Phones:

Primary Phone: (815) 227-9896

  • Countertops & Backsplashes
  • Tile Installation
Payment method:
amex, cash, check, discover, master card, visa
Stone Products, Granite

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Granite, yes, Customer Service, no

If you spend over $5000 on granite countertops, wouldn't you expect some follow up after installation to make sure you were satisfied? Not only did we not get that, we never heard from them again, never even received a final bill from them, until a year and a half later when they must have realized they lost track of us and demanded their money. What kind of business doesn't realize someone owes them for finished w... view more

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claimed iconBusiness Response.11/03/2010

Obviously you were happy with your countertops or you would have contacted Midwest Stone. You received everything you paid for, or as you stated, didn't pay for. If you knew you owed them money, and an invoice was delivered on the day of install, why wasn't the bill paid. Our terms are paid on completion. For you to wait a year, seems as though you were taking advantage of Midwest Stone. If you are unhappy with the quality of workmanship, please call us.

This listing has been claimed by a business representative.
My experience with Midwest Sto...

My experience with Midwest Stone Source was excellent. Denise was very helpful and gave great suggestions. She was willing to drive out to my house to help me pick a color for the counter that would match my current cabinets, floor and walls. I felt overwhelmed trying to decide what color and style of countertop to go with and she was very helpful. Once she suggested a countertop I was able to come in and look at... view more

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Midwest Stone Source

915 23rd StRockfordIL 61108

(815) 395-8677

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Midwest Stone Source

915 23rd StRockfordIL 61108

(815) 395-8677

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