Very very very poor communication...I am pregnant and had been here before when pregnant with this child and my insurance only covered 200$ couldn't afford cleaning of $800. However I went to er with excruciating toothache and figured I'd see if they can look at my mouth and see what's up however my letter was out of date and they wouldn't see me. They never stated this when I made my appointment. They need to clarify the policies before people waste they're time and money to see them ...view moreunless they lower the pricesview less
- General Info:
- Established in 2000, Dental Dreams, LLC is an orthodontics clinic providing services pertaining to oral health problems. Based in Rockford, Ill., the clinic provides treatments, such as sealants, root canal therapy, missing teeth, flap surgery, maxillofacial surgery and cosmetic dentistry, to name a few. It offers a gamut of services, including veneers, implants, cosmetic fillings, cosmetic contouring, scaling as well as root planning, whitening and specialty dentures. Dental Dreams, LLC provides examinations by taking X-rays, periodontal probing and visual examinations.
- Extra Phones:
Phone: (815) 399-7001
I wouldn't even give it one star. I went for a checkup. Appt at 10:30. I got there twenty minutes early...left well after three pm (!) The tech Ashley couldn't get my crags and kept doing them over and over, she called another tech in finally who could do it. They forgot I was there when I sat for over an hour to see the doctor. He came in and said my medical card would cover the cleaning...rushed through it and then left before he was done. I sat another hour waiting...then he comes b...view moreack in. Says my teeth are fine. Leaves again and I hear him say "medical card" again then he says I need a cavity "re-done" and that I needed to schedule in two weeks. Tells me he needs to check something else then his assistant stepped back in and they talked about me like I wasn't even there... He went out again. There I sat. Again. I didn't complain at all throughout all of this. I just realized I would NEVER be back. They treated me like an inconvenience. I was nothing more than a number to them. Worst dentist I have ever been to.view less
Had a young female dentist in 2006-07. Went in to have minor cavities filled. During process she had forgotten to numb me and started to drill. Yes i felt the whole thing and more. When she finally apologized and realized what she had done. She quickly numbed me drawing up the right side of my face. She hit a nerve temporarily paralyzing my face. They put in temporary top caps said come back for permanent ones. Later never came,they never made it right. A few months later my teeth fell...view more out. I no longer have front teeth as a result. No I'm never going back as i have been told by physician i can't due to a permanent disability anyways. Thanks to these people I'll have to have all teeth pulled when i am cleared to do so. I will be put completely under as i suffer severe anxiety from this horrible experience. Good luck to everyone who has suffered as nobody can do anything about it anyway.view less
I WENT ON 8/15/14 APPOINTMENT WAS AT 2:30 THEY CALLED ME BACK AT 4:40 WAS REDICULOUS CALLED BACK TODAY CUZ IM STILL HAVING PAIN AND WAITING TO HEAR IF THE PROCUDERE IMA HAVE IS APPOROVED STILL NO CALL BACK YET IF I CAN GET ANYTHING AND NONE OF THE ASSISTANTS KNOW HOW TO TAKE XRAYS TOOK THEM OVE AN HOUR TO TAKE XRAYS HATE THIS PLACE WITH PASSION
UNTRUSTWORTHY! Went there because on one my molar was giving me trouble. After an exam an d x-rays the dentist said he couldn't see anything wrong. He walked away to get something and I heard him ask one of the nurses, "does medicaid cover so and so." He came back and said I had 4 cavities and that the fillings in those teeth needed to be replaced. I felt iffy about it and paid to get a second opinion. I only had 1 very small cavity. I've been paying all my dental bills since, which is...view more a pain since I'm disabled and I don't have a lot of money but I'm too scared to go there and they're the only ones who accept medicaid.view less
The one dentist there is a total quack. I went in to take care of a toothache. The only thing she took care of was wiping out all the benefits of my insurance. Then to top that off she literally tried to kill me. She removed 2 teeth and filled 2 which is the max my insurance would allow. With 4 tries she still missed the tooth causing the pain. She left bone fragments behind on one that she pulled. She also prescribed hydrocodone/aceta (pain killer) which everyone except her knows that...view more it is a derivative of codeine which caused my last seizure and was on my list of drugs I am allergic to. But she swore it was in no way a form of codeine which it is. Thus except for her dumb luck she could have killed me, as unsupervised seizures can kill. If I could give them negative stars I would!!!!view less
I haven't personally seen anyone at dental dreams but my sister had some major constructive work done there with dr dan and the results are amazing! I know a lot of people who have constructive work on their teeth and its obvious! my sisters teeth look like her real teeth and even people that have known her for years and don't know she had it done cant tell the difference from before her teeth all rotted out. they were terrible! after the work was done, she looks great! they look natur...view moreal and they fit her mouth! and they really look like her teeth, the way they used to be. she was very happy with dr dan and im taking her advice and making an appointment with him myself. and ill let people know about my experience. maybe ill post before and after pictures and let people judge for themselves. if mine turn out like my sisters, everyone will be amazed!
I'm reading the reviews and it sounds like everyone is complaining about the typical dentist visit, hurry up and wait! I would like to walk into a dentist office or doctors office and get right in. but lets face it, that's not likely to happen anywhere! and if it did, I would be hesitant about seeing that dentist. why would a good dentist have an empty office?!? when it comes to my mouth, quality is worth waiting for. ill be sure not to make any other plans that day....... btw I only gave four stars for visual since I haven't experienced the wait and the busy unfriendly people who cant spot me in a big group and know that im the only person whose been waiting a long time...........view less