I really enjoyed the customer service that I experienced Monday 12/31/12. Very nice, friendly, and professional. Companies success depends on good customer service, and Ziebart exemplifies that. I had the undercoating done to my car for the winter here in Rochester, NY. When I brought my car in, it was dirty due to the snow. When my car was done, and given back to me, it was clean. Was not expecting them to clean my car. Well, again great customer service will have me going back for any car needs I have for my vehicle. Keep up the good work Mr. Laron Fullmore and Staff.