In mybookFood Collection (edit)
Added to your food collection.
Removed From mybook!

We took this business out of your food collection.

Papa John's Pizza

Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

Business Details

19

years

in Business

BETTER INGREDIENTS. BETTER PIZZA.
Hours:

Regular Hours

General Info:
Papa John's is one of the world's largest pizza companies that maintains more than 3,000 locations in over 45 U.S. states and nearly 25 international markets. Established in 1984, the company operates and franchises pizza delivery, carryout and dine-in restaurants worldwide. Its restaurants menus include a variety of pizzas along with several side dishes, such as breadsticks, chicken strips and wings, canned drinks and desserts. The restaurants pizzas are made from the blends of wheat flour, cheese, sauces and spices with a choice of meat and vegetable toppings. Papa John's serves thin-crust pizzas with the packets of special seasonings and peppers. The company was recognized by the Restaurants & Institutions magazine with the 2008 Silver Award for Consumers' Choice in Chains in the pizza segment. It supports the Boy Scouts of America, as well as has partnership with Junior Achievement. Papa John's is owned and operated by Papa John's International.
Extra Phones:

Primary Phone: (585) 321-1150

Phone: (585) 321-1150

Fax: (585) 321-1150

TollFree: (888) 777-7272

Sponsored Links
Payment method:
master card, visa, amex, discover, no credit cards
Location:
Suburban Plz
AKA:

Papa John's International Inc.

Papa John's Pizza Store 1533

Categories:
Pizza, Take Out Restaurants, Restaurants
Other Information:

Cuisines: Pizza

Price Range : Average

More »

Less »

Reviews

Review this business:
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

calinp

05/11/2007

Provided by Citysearch - 
Overall
Avoid it like the plague.

Egregious customer service makes Papa John's one to avoid at all costs. Their pizza is passable, though not the best by any means, but the customer service is so incredibly bad as to make the quality of the food irrelevant.

For just one example, I ordered a pizza around 9:40 p.m. and told them I'd pick it up in about 20 minutes. The woman on the phone said no problem. To be on the safe side I asked her how late they would be open. She said until 1 a.m. I got there around 10 p.m. and they were closed: Doors locked, no sign of life inside. What does it matter what the pizza is like if you don't get to eat it?

Papa John's completely ignored my complaints about this incident, not even an apology. Then, to add insult to injury, they started spamming me with advertisements. I've asked them repeatedly to stop spamming me but they continue.

Something is obviously terribly wrong with Papa John's upper management. They act as if they have no competition, and individual customers don't matter. Consumers don't have to put up with businesses that act like monopolies.

For pizza in Rochester, try somewhere else, like Mark's Pizzeria (good customer service), Pontillo's or even Pizza Hut. If you're downtown and don't need delivery, Galleria is great.

Sponsored Links
Map & Directions
People Also Viewed
Send to Phone
Papa John's Pizza

2177 E Henrietta RdRochesterNY 14623

(585) 321-1100

Send this business listing as a text message to a mobile phone.

Cancel

Your text message was sent.

To opt out at anytime, send the word STOP to YP411.

To get a help message, send the word HELP to YP411.

There was an error sending your text.

Please try again.

Terms: The recipient of this text message may incur charges depending on their wireless carrier. Not all carriers are currently supported.

E-Mail
Message Business

What would you like to know?

Cancel

Sorry!

We were unable to send your message. Please try again later.

Add a Photo
Papa John's Pizza

2177 E Henrietta RdRochesterNY 14623

(585) 321-1100

  • Photos should be in .gif, .jpg, or .png format
  • Photos should represent this business (ex. storefront, interior, services/amenities offered, etc.)
  • Photos must not be of an objectionable nature (offensive, profane, pornographic, obscene, etc.)
  • All photos submitted are subjected to YP Terms of Service
Add a New Collection
Oops! There was a problem saving the new custom collection.
Please try again.
Collection Name cannot be empty
Upload a Photo
(optional)

Remaining Characters: 100

Remaining Characters: 500

Cancel
Save
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback