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Monroe School Transportation, Inc.

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Business Details

100

years

in Business

INNOVATION STARTS WITH THE ORIGINAL
Hours:

Regular Hours

Sat - SunClosed

General Info:
Our dedication to customer satisfaction and our adherence to the highest safety standards and reliability of our equipment make us the right decision for your transportation needs.
Extra Phones:

Phone: (585) 458-9159

Fax Number: (585) 458-9159

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Payment method:
all major credit cards, amex, debit, discover, master card, visa
Neighborhood:
Lyell-Otis
Categories:
School Bus Service, Bus Lines

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Reviews

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07/12/2016

Overall
Expertise
Professionalism

Monroe School transportation has been an outstanding company to work with in terms of setting up transportation and following through with any changes.

06/09/2016

Overall
Expertise
Professionalism

Friendly drivers and a wonderful office staff. I enjoy working with Monroe School Transportation each year.

03/24/2016

Overall

I have used Monroe School Transportation many times in the past. Each experience with them has been wonderful.

01/29/2016

Overall

Unprofessional!!! Everytime I have to call there about my son they are so rude and unprofessional. They bring my son home over an hour late and don't bother to call and when I call looking for my son I was told "yeah the driver told me he would be late due a detour" and when I asked why couldn't I get a call to inform me of that I was told "I could of called but I just didn't"! And that is just one of the incidents. I wouldn't refer anyone to this company for any reason not worth a cent!

12/11/2015

Overall

Monroe School Transportation works for the best interest of their clients. They go above and beyond to provide the best experience possible.

10/28/2015

Overall

i would like to thank the drivers and the office at Monroe School transportation for providing such a great and safe service to the students.

03/16/2015

Overall

I love working with Monroe School Transportation. They came through for us on short notice which was greatly appreciated on our end. They are reasonable in their pricing and able to adapt so that changes are made seamlessly.

01/22/2015

Overall

I just recently used Monroe School Transportation and they were really organized and fantastic to work with. Incredible at planning everything so that we were able to get from point A to point B and back in a timely manor.

07/29/2013

Overall
Rudest company, parents need to stop this!

My child's bus transportation to school is unfortunately, monroe. They are not only extremely unhelpful, but extremely rude! If you ever have to call there, good luck. The woman on the school bus line, is BEYOND rude! You can barely speak before she is ignoring, speaking over you, and interrupting you with the most disrespectful tone, asking your child's name, and then immediately dismissing anything you have to say after that. However, if they are late with dropping your child off, or NEVER keep to their pick up time, they don't apologize, call, acknowledge you, nothing. I've had this happen to me EVERYTIME I have had to call, which has probably been 6-8 times in the last 2 years, and without fail, I am extremely disrespected, before they even get my name! I have spoken with several other parents, and it's been the same story with them. Whoever is allowing that woman to answer the phone at the school bus transportation line, needs to fire her. This company has a serious ego problem!

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Monroe School Transportation, Inc.

970 Emerson StRochesterNY 14606

(585) 458-3230

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Monroe School Transportation, Inc.

970 Emerson StRochesterNY 14606

(585) 458-3230

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