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Monro Muffler Brake & Service

OPEN NOW

Today:7:30 am - 7:00 pm

3077 Monroe Ave,

Rochester, NY 14618

(585) 381-7680

Monro Muffler Brake & Service

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Business Details

59

years

in Business

Trust and confidence since 1957.
Social Links:
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Hours:

Regular Hours

General Info:
Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to do business with Monro. Save up to 50% over dealer prices on complete factory scheduled maintenance. From oil changes to brakes and belts, Monro’s experienced technicians can perform all of the required tasks to keep your vehicle running like new and your warranty in effect. Our Best Price Guarantee—we’ll beat any competitor’s advertised price or written quote by 5%—ensures you never pay too much for your repairs. Monro is also one of the largest independent tire dealers in the United States. Our One Easy Price includes free mounting & balancing, valve stems, and a free alignment check, free lifetime rotations, and our 30-day Best Price and Ride Guarantees. We carry thousands of tires in stock and ready to install at your convenience.
Extra Phones:

TollFree: (877) 466-6676

Services/Products:
A/C Service (in select stores), Air Filter, Alignments, Battery, Brakes, Breather Filter, Canister Filter, Cooling System Service, C-V Boots/Joints, Engine Tune-Up, Exhaust System, Fan-Accessory Belts, Fuel Filter, Fuel Injector Cleaning, Muffler, Oil Change Service, Oxygen Sensor, PCV Valve, Power Steering Flush, Rear Axle Bearings/Seals, Shock Absorbers & Struts, State Inspections (in select stores), Steering Parts, Suspension Parts, Tire Rotation, Transmission Maintenance, Universal Joints, Wheel Bearing Repack/Seals, Wiper Blades.
Brands:
BF Goodrich, Bridgestone, Bridgestone Tire, Firestone, Goodrich, Goodyear, Kelly Springfield, Michelin, Monroe, firestone, goodyear
Payment method:
amex, master card, visa, check
Accreditation:

ASE Certified

Categories:
Brake Repair, Automobile Parts & Supplies, Auto Repair & Service, Auto Oil & Lube, Tire Dealers, Mufflers & Exhaust Systems, Automobile Air Conditioning Equipment-Service & Repair, Emissions Inspection Stations

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Reviews

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Posted: 6/9/2008

Overall
Poor service, bad prices

I took my car there on a Sat. around 12 p.m. I needed an oil change, rotors and an inspection. I let them know that I had already had someone look at it and the diganostic said I needed an O2 sensor. They said they could have it done by the end of the day. <br> <br>At 4 p.m. I had heard nothing (they close at 5). Car was ready, but with only the oil change done. When I asked about the rotars and inspection the guy on the phone sounded dumb-founded and put me on hold for 6-7 minutes. After hanging up and calling back I was told that I did need rotars (which I already knew and asked them to replace) and they couldn't do the inspection. I was told a few codes, O2 sensor didn't come up and a short version... it would be a big bill, etc. I asked why no one called to discuss this with me and he really didn't have an answer. <br> <br>Fine, but what about the service I asked for! I reluctantly had them keep the car overnight and fix the rotars. When I picked up the car (and brought my very large brother w/me) I asked to be given the print out (which the manager assured me he would have ready) of the codes for inpsection. The manager came out and said he thought he discussed the problems on the phone, which he did....what he did NOT tell me, is that they couldn't physically do the work, as they don't have the equipment, parts, etc. He then went into great detail (which is what I was asking on the phone) about the issues and suggested going to a dealership. The worst is when he was explaining the problems, he didn't even know what one code meant. It also didn't help that he was talking and looking at my brother, as I wasn't even standing there. <br> <br>I do not recommend this place for anymore than an oil-change and as a last resort!

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Monro Muffler Brake & Service

3077 Monroe AveRochesterNY 14618

(585) 381-7680

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Monro Muffler Brake & Service

3077 Monroe AveRochesterNY 14618

(585) 381-7680

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