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Helendale Dermatology & Med

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Business Details


Regular Hours

Botox, juvederm
Payment method:
master card, visa
Laurelton Bldg

Helendale Dermatology & Medical Spa

Helendale Dermatology & Medical Spa Dermatlgy

Hair Removal, Day Spas, Skin Care, Physicians & Surgeons, Surgery-General, Physicians & Surgeons, Plastic & Reconstructive, Physicians & Surgeons, Dermatology, Electrolysis, Physicians & Surgeons, Medical Spas, Beauty Salons

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If you have the slightest tinge of coloring to your skin (tan) do not go here. She is very arrogant/self-righteous and rude. There are better ways to educate people about the sun then to start out the appt. with ""What can I do for YOU?"" followed by ""Lose that tan."" I am so angry that I paid for that 5 minute session. There are doctors out there who actually have a nice bedside manner. RUN FROM THIS PLACE!

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Best practice

I'm am astonished at the bad reviews. Nothing but professional care there. Yes, you have to wait to get an appointment. That's kinda typical of someplace really good. Nothing but the best to say- my whole family goes there!

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The best of the best

I have been a pt at Helendale for over 5 years, and I have had nothing but excellent care! Dr. Arthur and her staff really seem to want the best for me. I do know it can be sometimes ""difficult"" to make appointments, but her nursing staff is always willing to work hard to find the right time to see me. And regardless, Dr Arthur, Jennifer Tantillo, everyone, they make me feel like my time is important, and they s... view more

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Knowledgeable, Friendly, Caring

I've been a patient with HDM for many years and they've always gone the extra mile to address my concerns in a timely fashion, even when I had health insurance issues. I don't know who these other reviewers are but their reviews seem like bs/trolling to me.

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Neglectful, greedy, rude

I have tolerated their overpriced products and condescending attitudes for years, but the final straw was : after several failed attempts to remove a few tiny warts on my 9yr old's leg, the most recent treatment left a terrible rash that would not go away. When I called for an appt. for this problem, they booked me 6 weeks out! A week later I called, the rash was worse, ""sorry, we're too busy"" to get me in. A week ... view more

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Helendale Dermatology

My Pharmacy said they only perscribe the most expensive products/drugs and never write generic, in their experience - and it is a Wegman's Pharmacy! If someone has insurance that doesn't cover what they consider ""cosmetic"", they will not cover it. I currently have the top tier of Blue Choice and they will not cover it. The cost of Solodyn is over $500 - can you imagine paying that a month??!! Like a car payment... view more

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Disappointed and broke

I would never recommend Helendale Dermatology to anyone! Dr. Elizabeth Arthur is a sham! I spent 2 years buying over priced lotions and creams and was prescribed the most expensive drugs, with no results. When I switched to another dermatologist he couldn't believe the ""cocktail"" of products that she had me using. My new doctor correctly diagnosed me on the first visit and I am saving 100's of dollars a month. I g... view more

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Unable to get an appointment

I recently had a rash on my shoulder and called them to schedule an appointment, but unable to get in for over a month!!! So I called someone else and was able to get in that Same Day! Good thing because it was SHINGLES!!! I could have spread it unknowingly.

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Helendale Dermatology & Med

500 Helendale Rd Ste 100RochesterNY 14609

(585) 266-5420

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Helendale Dermatology & Med

500 Helendale Rd Ste 100RochesterNY 14609

(585) 266-5420

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