We took our GoldenDoodle here and they shaved the hair down on his ear so far they removed skin. It later became infected and required antibiotics. When we called them, their response was, &quot;we had to do it&quot;.....&quot;we had no choice he was too matted.&quot; They never took responsibility for what they did and made many excuses. We asked several other groomers and was told by many that m... view moreLike this review?Yes  (2)|Flag Abuse
How matted and uncombed is your dog when in order to get the mats out they need to be shaved because combing is not an option? If the matts are so tight to the skin you cannot get a comb thru them the owner is not doing any upkeep on their pet. If you don't want to comb your dog then buy a beagle or a lab. Not a high maintenance Goldendoodle or any other long haired pet (cats included.) We are groomers NOT magicians. We cannot undo in a few hours months of poor home care.