More Info

We Fix It Right!

General Info
As a full service center, Fix My PC provides quality computer repairs and services to the Rochester, NY community. With years of experience, our certified technicians are always here to help with any and all computer services and repairs. We pride ourselves on providing expertise, value, and convenient solutions. At Fix My PC quite simply, we aim to please for all your computer needs.
Email
Services/Products
Business Support Data Recovery Virus Removal Laptop RepairDesktop PC RepairApple Mac RepairIpad RepairPS3, Xbox, Wii RepairAndroid Tablet RepairHDTV Repair
Brands
All Brands
Payment method
visa, master card, amex, discover, paypal, company card
Location
Across from Staples & Home Depot.
Amenities
Rush/ Emergency ServiceHandicap ParkingRear Parking
Categories
Other Information

Parking: Lot

Reviews

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MB
Marissa B.

12/19/2016

Overall
Expertise

Wonderful experience. Employees and owner are truly caring, helpful & knowledgeable. Great experience. Thank you guys for everything you have done for me. A+++ would recommend if you're looking to purchase/get electronics fixed.

JJ
J J.

10/04/2016

Overall

Horrible customer service. Quick to make customer feel like they're wrong. Communication skills are must to own a business and they have none. Most unprofessional business I've ever seen.

CC
Courtney C.

09/29/2016

Overall
Expertise
Promptness
Service

I been going to them for many years and they have never let me down. They are very experienced and easy to talk to, if you have issues with your tech they are the ones to go to, very fair and they dont over charge at all. I make my mom and sister go to them also and no complaints, good people there.

TR
Tara R.

03/18/2015

Overall

I am very, very disappointed! I dropped off my daughter's tablet on March 2nd and picked it up today March 18th. Nothing is fixed and I'm out $30, for what? No one ever e-mailed me or called I had to call them! First they told me they couldn't find parts, fine well can you attempt to get the information off of it? the tech said I can try I will call you later today or tomorrow....NOTHING!!!!!!!



This is the absolute worst customer service!!! I own a service based company and this is not how you treat your customers. I don't care if it was a crappy tablet my 10 year old daughter loved it. Has anyone ever been nagged by a 10 year old girl??? everyday..where is my tablet? did they fix it? I really want my tablet...on and on. Now I have to tell my daughter that it is not fixed, this should be great.



I'm pretty sure the owner was there when I was talking to the other gentleman and expressing my extreme disappointment in their service but did he come out to talk to me, nope!



I'm sorry I just don't get it. I will NEVER go to this business ever again.

pcuser101

06/03/2008

Overall
Best Prices around

I've been going to Fix My Pc for years, and they are the best at what they do. Their staff are knowledgable and very friendly. Anytime my kids put viruses on my computer, I just take it here and they fix it within a day. They always call me to keep me informed on the progress of the work. My husband and I also had them install a security system about a year ago. We didn't even think this was something we could afford until the owner told us he could work within our budget. A year later and our camera has caught 3 different crimes on our street. I give this company 5 stars because they deserve it!

claimed iconBusiness Response08/28/2011

Thank you for your review. At fix my pc we put service in front of price. Our goal is as always better service better value and we always go the extra mile.

This listing has been claimed by a business representative.

Details

Phone: (585) 473-3757

Address: 1379 W Ridge Rd, Rochester, NY 14615

Website: Computer Laptop Repair Rochester NY

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