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Coldwater Animal Hospital

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Business Details

16

years

in Business

Caring Makes All The Difference

BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Social Links:
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Hours:

Regular Hours

General Info:

Providing quality pet care since 1989, Coldwater Animal Hospital is a team of vetrinary professionals working together to benefit your pet.  They continuously provided the highest veterinary care through renovations and advancements to accommodate the communities increasing needs.

Coldwater Animal Hospital provides special health programs such as Puppy and Kitten Wellness, Canine and Feline Weight Loss, and Geriatric Wellness.

Surgical Drop-off: 7:30AM - 8:00AM

Services/Products:
2 Doctors: John M. Korte and Christina Nomcheck DVms
Payment method:
discover, visa, master card
Location:

Located off of Buffalo Rd

Category:
Veterinarians
Other Information:

Parking: Lot

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Reviews

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Posted: 16 days ago

Overall

Coldwater Animal Hospital is very clean, odor free. It is safe there and everyone is very professional. The staff and doctors there are great.

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Posted: 5/9/2016

Overall

This is a great hospital with a great staff and doctors. You will find people who will truly care about your pets here.

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Posted: 4/6/2016

Overall
Expertise
Professionalism

I've had a great experience bringing my pets to Coldwater Animal Hospital. The veterinarians are very caring, highly recommended.

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Updated: 4/22/2014
Overall
This once was a good place to ...

This once was a good place to take my pets for veterinary care -- they really cared about the animals. But, as time has gone by my warm fuzzy feelings have given way to disgust with the gouging that seems to be going on at this facility. It's no longer about the animals, it's about how much money they can get off pet owners. My cat's insulin can be found on the web, and at two other veterinarian's offices in the area for as much as $75 per vial less than what these shysters are getting for it. They claim there is a "shortage" of Prozinc -- there WAS a shortage, but there is no longer one and yet they continue to charge the "shortage" prices, while everyone else has gone back to normal pricing.

Also, I can't get a prescription refill without bringing the cat in so they can "examine" him (which is ALL they do), thereby costing me the added expense of a vet's visit twice a year.

It's time for a change. It's time for a vet that cares about the animals.

Addendum -- 3/15

Interestingly enough, I stopped into the vet's office Monday to pick up some more insulin for my cat and later that night I got an email asking me to rate my experience with Coldwater Animal Hospital. I spoke my mind -- that I felt they were GOUGING for pet meds (specifically the insulin) and that I felt they had lost their focus on their mission of helping the animals and made it all about making money.

Today I got a certified letter telling me that they were, effectively, "firing me" as their client, and they had canceled my cat's appointment.

Clearly the truth was more than they could bear.

Specifically, they sold me Prozinc for $193 a vial. I called another vet's office only a couple of miles away and found that they were selling it at about $140. Drs. Foster and Smith was selling it for $95 plus $25 overnight shipping (it has to be kept cold) for a total of $120 plus tax. Why shouldn't I be allowed to express my perceptions of gouging without this sort of childish "payback?"

The letter said that I had made it clear that I didn't trust my doctor's recommendations -- were that the case, we wouldn't have stayed with them for the past two decades. Clearly they need/want clients who blindly obey whatever they say, and quietly accept that they have to pay through the nose for their pets' care, without questioning why they have to pay more at Coldwater than anyplace else.

But here's the thing -- now that this has happened, it has reinforced to me that they do, in fact, GOUGE for their medications. No problem -- I'll go someplace where they treat my pets, AND my money with more respect.

Color me -- GONE!

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Coldwater Animal Hospital

612 Coldwater RdRochesterNY 14624

(585) 247-7200

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Coldwater Animal Hospital

612 Coldwater RdRochesterNY 14624

(585) 247-7200

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