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Bayside Boat & Tackle

CLOSED NOW

Today6:00 am - 7:00 pm

Tomorrow6:00 am - 7:00 pm

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Business Details

Hours:

Regular Hours

Mon - Sun6:00 am - 7:00 pm

Categories:
Boat Dealers, Boat Rental & Charter, Outboard Motors, Boat Equipment & Supplies

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07/21/2013

Purchased a Groupon for boat rental. Terms and conditions on Groupon simply stated appointment required and weather permitting. When I attempted to use the Groupon (with an appointment) I was told it was only valid Monday - Thursday and a $50 deposit was required, and if the deposit was paid using a credit card, a $5 fee would be applied; none of these terms were stated on Groupon. Company refused to honor Groupon... view more

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02/02/2012
Bayside Boat & Taclke

I don't usually write reviews but the service and product is so good, it makes me wonder why anyone would go anywhere else. I rented a Pontoon boat with my wife and kids last summer. I have never driven a boat before but the staff gave me a rundown on do's and donts. The staff here are really willing to go the extra mile to please their customers. Prices are great too. My family will never forget the experience we ha... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

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01/24/2012
Found my new tackle shop

Very knowledgeable staff . It was nice to deal with someone that actually fishes vs the teenagers working at the local Big Box Sporting Goods Stores. Bayside was the only local shop with a good selection of Center Pin Rod and Reels. I was able to try out the combo before I bought it and after that Ken and staff showed me what was needed. Caught my first Steelhead the next day !!! Cant beat their experience and willin... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
08/03/2011
new owner = bad business

Took an uninspected boat out onto the water and had a disaster of a time. The previous users had a tubeing rope stuck around prop and when taking my family (with 3 kids) out, the boat's deck filled with water (a pontoon boat, supposed to be safe) we were submerged to our knees in water and our stuff floated to the back of the boat almost coming out of the boat, we spent an hour untangling the rope from the prop, anot... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

All responses must comply with the YP.com Terms of Service and Use.

Response should be at least 25 characters
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Bayside Boat & Tackle

1350 Empire BlvdRochesterNY 14609

(585) 224-8289

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Bayside Boat & Tackle

1350 Empire BlvdRochesterNY 14609

(585) 224-8289

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