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Bayside Boat & Tackle

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Business Details

18

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (585) 482-1070

AKA:

South Bay Boat And Tackle

Categories:
Outboard Motors, Boat Rental & Charter, Boat Dealers, Fishing Bait, Fishing Tackle

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08/07/2014
Very bad customer service

The owner Ken was very rude to us. He accused of us loosing an anchor that was never there. He also deleted my comments on Facebook. He stated that "No one forced you to get on the pontoon". Don't worry Ken, we will never get on anything that you offer ever again.

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07/21/2013

Purchased a Groupon for boat rental. Terms and conditions on Groupon simply stated appointment required and weather permitting. When I attempted to use the Groupon (with an appointment) I was told it was only valid Monday - Thursday and a $50 deposit was required, and if the deposit was paid using a credit card, a $5 fee would be applied; none of these terms were stated on Groupon. Company refused to honor Groupon... view more

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Angry Penguin33
02/02/2012
Bayside Boat & Taclke

I don't usually write reviews but the service and product is so good, it makes me wonder why anyone would go anywhere else. I rented a Pontoon boat with my wife and kids last summer. I have never driven a boat before but the staff gave me a rundown on do's and donts. The staff here are really willing to go the extra mile to please their customers. Prices are great too. My family will never forget the experience we ha... view more

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HY2
01/24/2012
Found my new tackle shop

Very knowledgeable staff . It was nice to deal with someone that actually fishes vs the teenagers working at the local Big Box Sporting Goods Stores. Bayside was the only local shop with a good selection of Center Pin Rod and Reels. I was able to try out the combo before I bought it and after that Ken and staff showed me what was needed. Caught my first Steelhead the next day !!! Cant beat their experience and willin... view more

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hopefulcrew
08/03/2011
new owner = bad business

Took an uninspected boat out onto the water and had a disaster of a time. The previous users had a tubeing rope stuck around prop and when taking my family (with 3 kids) out, the boat's deck filled with water (a pontoon boat, supposed to be safe) we were submerged to our knees in water and our stuff floated to the back of the boat almost coming out of the boat, we spent an hour untangling the rope from the prop, anot... view more

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Bayside Boat & Tackle

1350 Empire BlvdRochesterNY 14609

(585) 482-3474

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Bayside Boat & Tackle

1350 Empire BlvdRochesterNY 14609

(585) 482-3474

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