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Apple Transportation Inc

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Business Details

Hours:

Regular Hours

General Info:
Apple Transportation provides transportation services and operates a fleet of sedans and vans. It offers a door-to-door service and corporate and agency accounts. The company also provides airport transportation, charter and tour services. In addition, Apple Transportation offers discount coupons delivery, pickup and travel reimbursement services.
Payment method:
all major credit cards, amex, discover, mastercard, visa
Category:
Trucking-Motor Freight

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10/21/2013
One of my worst experiences!

HORRIBLE SERVICE! I call the night before to make a 6:30 am reservation for a ride to the airport. They take an advance payment and things are ok. I'm sitting impatiently at 6:40 am and there isn't a single word I've heard about this "oh-so-great" cab service. I call them and get told "sorry, we're running behind schedule" (that's an excuse acceptable if you're 2-5 mins late, not 10! That to... view more

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06/18/2013

do not use apple transportation. management treats their employees unfairly and show favoritism towards others. the new drivers that they have don't have a clue where they are going. I do not recommend using apple, they don't care about their clients or employees, they are getting to greedy with the money. a lot of the good drivers who have been there for years are gone thanks to management. thanks to apple, I hav... view more

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11/20/2012
Do not ever use Apple. I tried...

Do not ever use Apple. I tried to take a taxi to a medical appointment, specifically to get an IV when I was sick and dehydrated. First, they could not find my location for about 2 hours. Every time I called they would say that the driver would be there in 15 minutes. I called back once and they admitted that he was lost and had no idea where to go, so I had to WALK SOMEWHERE ELSE that he could find. So, the place wh... view more

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05/16/2012
I am a father of children that...

I am a father of children that goes to their school using Apple Transportation and I am very satisfied with the professional service that the drivers have shown. If there was a problem, it is very easy to reach the supervisor (Ernie DiSalvo) and he would make it right immediately so I really have nothing bad to say about Apple. If I needed someone to transport my kids, I would trust Apple.

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05/16/2012
The drivers have been SO WONDE...

The drivers have been SO WONDERFUL transporting my children since the year 2008. Three of my children have always LOVED riding the Apple buses. The supervisor, Ernie, has always been wonderful in making sure all the children have been transported to and from school safely. All of the drivers tries their best to greet the children despite the communication differences. My children communicate using American Sign Langu... view more

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05/15/2012
Good experience, I use their w...

Good experience, I use their wheel chair service regularly and am very satisfied. I have two favorite drivers that assist me when they pick me up and when I get to where I am going. A+++

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08/13/2011
Bad Driver, reckless and dangerous

I am so glad to find an opportunity to write a comment... I was driven off the road the other day by a non-signaling lane change on 490... a heavy set woman in her 50's or 60's driving a minivan with the apple transportation decals failed to signal on her lane change as I passed her... mind you I was on my motorcycle and in traffic, at a reasonable distance and not only did this woman fail to signal her intended lane... view more

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06/21/2011
I trusted them to transport my...

I trusted them to transport my child. They lost the car for an hour ! They had no idea where my child was and they had no record that my child was even picked up !

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claimed iconBusiness Response.04/11/2012

We have responded to this comment several times, but our response becomes deleted: Why. Again,this comment was made in haste by the client. Her child was never lost, the driver was being followed by our GPS and given instructions to bring child to a new address. Again the child and driver's location were at all times monitored by our dispatchers and we where at all times communicating with driver and mother of the child. We have been transporting and are still transporting this child along with his sister without any issues. This comment is a misrepresentation on the quality of our service. Please delete the comment or place this response below the complaint. Give the reader the full story.

This listing has been claimed by a business representative.
06/21/2011
Failed Me

I trusted them to transport my child. They lost the car for an hour ! They had no idea where my child was and they had no record that my child was even picked up !

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Apple Transportation Inc

375 Clay RdRochesterNY 14623

(585) 427-7330

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Apple Transportation Inc

375 Clay RdRochesterNY 14623

(585) 427-7330

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