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Action Auto Parts

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Business Details

34

years

in Business

There Is No Part We Cannot Find
BBB Rating:
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

SunClosed

Extra Phones:

Phone: (585) 424-3770

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Payment method:
master card, visa
AKA:

Action Auto Wrecking

Categories:
Auto Repair & Service, Automobile Accessories, Automobile Parts & Supplies, Automobile Salvage, Truck Wrecking, Automobile Parts & Supplies-Used & Rebuilt-Wholesale & Manufacturers

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Reviews

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Updated: 10/3/2014
Overall
Finally found what I wanted

I've finally found my aluminum wheels for my car. I've looked everywhere for them even in magazines but they didn't have them. Even went to that city place they were horrible to me treated me like garbage. When I went to Action I saw A very nice lady named Julie and then she sent me to Don he dose wheels. Don and Julie got me the set of wheels I needed for a GREAT price and had great costumer service. My advice would be don't go to that city place go to Action

Helpful?(1)Flag

Posted: 3/19/2013

Overall

Helpful?Flag
Updated: 6/11/2015
Overall
I called back today after call...

I called back today after calling last week for a part. Never got a return call as promised from "A". I originally talked to one girl "A" but got a different one today "J". The new parts rep "J" was rude and first gave me bad info on the part, then said she didn't really know the supplier and would not be able to help me. She "J" complained that a worker had done nothing but work on a radiator all morning. I asked to talk to the first rep "A" I talked to last week. "A" was more professional but I heard in the background the other rep "J" say to her about me "THE PART HAS TO BE PERFECT" to the woman I was on the phone with. I never asked for a "perfect" part but rather what the condition was, I think this is why "J" blew me off for the order. Anyway, I called a Chicago company and ordered my part. I will NEVER do BUSINESS with ACTION AUTO.

claimed iconBusiness Response10/18/2012

I am very sorry you feel that way. We try to treat all people with respect. It is VERY crazy with people comming and going with LOTS of lines. We try to get back to all our customers. At times we do fall short.sometimes the harder you try the bigger the hole gets. If you heard anything that might have offended you i do feel very bad, We are here to try to make your buying automotive parts easier, not harder. I am glad though you did get what you needed.

This listing has been claimed by a business representative.
Helpful?Flag
Updated: 6/11/2015
Overall
The lady who helped me was ver...

The lady who helped me was very kind and the part i received works very well.

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Updated: 6/11/2015
Overall
Action Auto parts

This store has had my business for a long time. I am a commercial shop. Almost every part they have sold me has been junk. They have crappy customer service and will just sell any part even if it is not the right one just to make a sale......with their no return policy. The only reason why i have returned for business is that they are down the street from me. My business has ended with them because of their way they do business. I highly do not reccomend this place of business.

claimed iconBusiness Response09/14/2011

I am very sorry to hear you are unhappy with ANYTHING we have provided. Please call me personally so I may fix your problems.

This listing has been claimed by a business representative.
Helpful?Flag
Updated: 6/11/2015
Overall
I'm sold!

Hi-
The video on your site is wonderful- it restores my belief in honesty in the auto business!
Good luck to all of you and keep providing the great service- we need you!

Helpful?Flag
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Action Auto Parts

2996 W Henrietta RdRochesterNY 14623

(585) 424-1200

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Action Auto Parts

2996 W Henrietta RdRochesterNY 14623

(585) 424-1200

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