Margie picked up my sister at the Rochester airport around 11p.m. My sis was so happy to see someone with a sign w/her name on it waiting for her. That time of night she was very tired and so thankful for the waiting ride and assistance with her luggage. Was driven to Clifton Springs by a very pleasant driver & conversationalist; Margie helped sis with her bags into the building and elevator. Over all took about an hour. Margie is reliable, very helpful and friendly; certainly will have her drive sis again. I feel relieved to know that someone will be there for my sister to take her home after her long flight. Flying can be arduous and unpleasant these days, so am very glad to have Margie there. Thanks again, Margie.