1. The massage therapist was amazing! 2. I was deceived! They talked me into getting an extra service and failed to inform me that IT COST EXTRA. I went because it was a gift. I kept saying that from the moment I walked in. I kept saying...well whatever that includes. This was a gift. They just said it was a one hour massage. So when I checked out she blurted out how much I owed and I said again that this was a gift and I shouldn't owe anything. So I had to adjust the tip amount from the massage therapist that worked on me. Which again he was amazing. So basically they charged me $12.00 to rub biofreeze on my back at the end of my massage. So I had to reduce my tip based on the EXTRA charge. I think they owe the therapist that money. Very unprofessional on the front end at check out.
302 Goodman St N Suit 200Rochester, NY 14607
From Business: The objective of the Onondaga School of Therapeutic Massage is to provide training in the science of massage with the intent of graduating exceptionally trained, hi…
273 Alexander StRochester, NY 14607
From Business: "Specializing in Swedish, Deep Tissue, Therapeutic Massage. Also offering Zen Facial Massage and Reflexology. Easy Same Day, Next Day, & Advance Scheduling. Call to…
I highly appreciate the services that Empire Therapeutic Massage Center provides. They also offer great prices for the services and work they do. I highly recommend them.
Empire therapeutic met my expectations through and through. I was so pleased. The therapist understood my needs and was helpful with answering questions I had.